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Alejandra Gonzalez-Beltran edited this page Jan 16, 2015 · 7 revisions

Frequently asked questions by the ISA community


Q: I had some problems with the GUI on linux (Ubuntu 12.04). (for example, a drop-down menu with options hidden behind the window in foreground).

A: It seems to be a problem with the JDK used: I had the openjdk (default installation) and I recently installed the oracle-java-jdk. With this JDK, GUI bugs seem to not occur anymore.

To install oracle-java-jdk (debian):

  • sudo add-apt-repository ppa:webupd8team/java
  • sudo apt-get update
  • sudo apt-get install oracle-java7-installer

Q: What is the purpose of the login procedure in ISAcreator?

A: The purpose of keeping a user profile through a login procedure is twofold:

  1. to handle multiple users on one machine;
  2. to remember ontologies, factors, protocols, contacts added by a user so that one can easily access previously entered values when annotating ISATab files down the line.

Q: Is the profile information kept locally or is it transferred somewhere?

A: All the information is local and not transferred anywhere.


Q: If one upgrades from one version of ISAcreator to a newer one, can one preserve the login profile details?

A: The profile details are stored in the profiles.sup file, where SUP stands for Secure User Profile. The creation of this file depends on the Java version the ISAcreator was compiled with. Therefore, if a new version of ISAcreator tried to open this SUP object, it would not be successful because the versions clash (e.g. Java 1.5 over Java 1.6). This might be an issue for older versions but it should not be an issue now.


Q: Is there a password recovery procedure for ISAcreator?

**A:**Not at the moment.


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