Below, you will find a list of cases that Office Administrator might be facing on a regular basis. Please read through the cases carefully. Some cases require you to formulate a reply that you would send over to a partner via email. For other cases, we’d like to see your solution and a short explanation of your thinking process.
You should not take more than 3 hours to complete the assignment.
- Read through the cases carefully
- Stay open-minded - there are no right or wrong answers.
- Try to think outside of the box. Just because a solution is not common doesn’t mean that it is wrong.
Hygiene of the toilets
Some people in the office have complained that the toilets are always very dirty, with liquid on the seat of the toilet and on the ground, the situation did not improve at all even though you have already reminded the team several times on Slack to keep the toilets clean. How would you handle this issue that is happening repeatedly?
How to prioritise your day
Now its’ 9am, imagine you have the following tasks to complete today. Explain how you would prioritize them and why:
- Reply to an employee in Slack who is asking you about ways to claim insurance.
- Restock the medical kit of office.
- Restock the coffee bean, the founder is a big fan of coffee
- Source for vendors to fix the water leakage problem in the main meeting room.
- Book tickets and hotel for four employees going to an important and popular conference in San Francisco next week.
- Share employee information with travel agent for the offsite trip, as the deadline is today.
- Seek three offers for our Christmas party, which is taking place on the 23rd and is a rather busy day for corporate events in the specific venues we are targeting.
- Order work equipment for a new hire who is starting in two days time.
- Prepare a the IR56F document for an ex-employee who has left the company 2 weeks ago.
- Order roll-up banners which need to be printed and shipped by next week for an event we are sponsoring.
Business partner office visit arrangement
An overseas business partner is coming to your office for a meeting with the founder. This partner has never met the founder and has never been to Hong Kong or your office.
- Please draft the Google Calendar invitation and take a screenshot.
- Please draft a meeting confirmation email you would send them. You can include all the information that you believe they need to have a pleasant stay.
- What would you add if the founder instructed you to go the extra mile for their arrangements?
Monthly book keeping
You are doing monthly book-keeping for the company, you need organise the following data into spreadsheets using Google Sheets. Please record your screen while you are completing this assignment.
- Educational reimbursements of HK$4,700
- Approved employee business trip reimbursements of HK$2,122.10
- Vendor expense of US$3,289.40
- Wednesday team dinner reimbursements of HK$8,963.30
- Coffee bean expense of $8,098
- Sales revenue of US$70,723.01
- Work machine expense of HK$26,199.30
You’ll be graded on problem solving skills, organisation skills, communication skills, time management skills, flexibility and level of attention to details. Please submit your assignment in a Google Folder here.