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Added new resource pages for community summit #7416

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78 changes: 78 additions & 0 deletions content/resources/service-delivery-project-reflection.md
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---
slug: service-delivery-project-reflection
date: 2024-12-03 12:00:00 -0400
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title: "Service Delivery Project Reflection"
summary: ""

topics:
- digital-service-delivery

authors:
- ammie-farraj-feijoo
---

## [project name] | Project reflection


Start date - End date | [Team members]

## Background
[Background, link to project proposal]
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During this time, the Service Delivery team has:
- Description of activity [link as appropriate]
- Description of activity [link as appropriate]

## Project goals:
- [Copy from project proposal]

## Project Prompts
Let’s spend 5 minutes (more or less) responding to each of the prompts. Feel free to mark other people’s responses up with additional feedback:

- “+” to signal you agree
- “$” to spend time discussing/unpacking as a group
- “?” if you don’t understand the feedback

## Did we achieve our goals? How do we know?
1-2 sentences max.

-
-

## Did the outcomes change? When and why?
1-2 sentences max.

-
-

## A few of our biggest achievements:

-
-

## A few of the biggest challenges we faced:
-
-

## What we’d do differently if we could go back in time to the start of this project knowing what we know now:

-
-

## 6 months from now, here’s what we should look for to assess our impact:
If we were to check in on the project 6 months from now, what would tell us whether or not our work had a lasting impact on the partner agency?

- Good sign:
- Good sign:
- Good sign:
- Bad sign:
- Bad sign:
- Bad sign:

## Learn more about the project:

- Slack channel:
- Project drive:
- Github repo:


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90 changes: 90 additions & 0 deletions content/resources/service-delivery-transition-plan.md
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---
slug: service-delivery-transition-plan
date: 2024-12-03 12:00:00 -0400
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title: "Service Delivery Transition Plan"
summary: ""

topics:
- digital-service-delivery

authors:
- ammie-farraj-feijoo
---


## Project name

## Transition Plan

[partner] + GSA Service Delivery team

Date
Background

Over the last [X] months, the GSA Service Delivery team has partnered with [partner] for [purpose from project proposal/link to project proposal].
[work done to date and outcome].

## The goals

[copy from project proposal]

## Transition plan
Below are some scenarios and acceptance criteria that the [partner] and Service Delivery team can use to define success and signal when it’s time for the Service Delivery team to roll off the project.

<table class="usa-table usa-table--stacked">
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<thead>
<tr>
<th>Priority/Sequence</th>
<th>Scenario</th>
<th>Acceptance Criteria</th>
<th>Status</th>
</tr>
</thead>
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