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Added new resource pages for community summit
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--- | ||
slug: service-delivery-project-reflection | ||
date: 2024-12-03 12:00:00 -0400 | ||
title: "Service Delivery Project Reflection" | ||
summary: "" | ||
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topics: | ||
- digital-service-delivery | ||
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authors: | ||
- ammie-farraj-feijoo | ||
--- | ||
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## [project name] | Project reflection | ||
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Start date - End date | [Team members] | ||
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## Background | ||
[Background, link to project proposal] | ||
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During this time, the Service Delivery team has: | ||
- Description of activity [link as appropriate] | ||
- Description of activity [link as appropriate] | ||
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## Project goals: | ||
- [Copy from project proposal] | ||
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## Project Prompts | ||
Let’s spend 5 minutes (more or less) responding to each of the prompts. Feel free to mark other people’s responses up with additional feedback: | ||
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- “+” to signal you agree | ||
- “$” to spend time discussing/unpacking as a group | ||
- “?” if you don’t understand the feedback | ||
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## Did we achieve our goals? How do we know? | ||
1-2 sentences max. | ||
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- | ||
- | ||
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## Did the outcomes change? When and why? | ||
1-2 sentences max. | ||
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- | ||
- | ||
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## A few of our biggest achievements: | ||
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- | ||
- | ||
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## A few of the biggest challenges we faced: | ||
- | ||
- | ||
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## What we’d do differently if we could go back in time to the start of this project knowing what we know now: | ||
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- | ||
- | ||
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## 6 months from now, here’s what we should look for to assess our impact: | ||
If we were to check in on the project 6 months from now, what would tell us whether or not our work had a lasting impact on the partner agency? | ||
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- Good sign: | ||
- Good sign: | ||
- Good sign: | ||
- Bad sign: | ||
- Bad sign: | ||
- Bad sign: | ||
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## Learn more about the project: | ||
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- Slack channel: | ||
- Project drive: | ||
- Github repo: | ||
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--- | ||
slug: service-delivery-transition-plan | ||
date: 2024-12-03 12:00:00 -0400 | ||
title: "Service Delivery Transition Plan" | ||
summary: "" | ||
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topics: | ||
- digital-service-delivery | ||
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authors: | ||
- ammie-farraj-feijoo | ||
--- | ||
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## Project name | ||
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## Transition Plan | ||
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[partner] + GSA Service Delivery team | ||
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Date | ||
Background | ||
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Over the last [X] months, the GSA Service Delivery team has partnered with [partner] for [purpose from project proposal/link to project proposal]. | ||
[work done to date and outcome]. | ||
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## The goals | ||
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[copy from project proposal] | ||
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## Transition plan | ||
Below are some scenarios and acceptance criteria that the [partner] and Service Delivery team can use to define success and signal when it’s time for the Service Delivery team to roll off the project. | ||
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<table class="usa-table usa-table--stacked"> | ||
<thead> | ||
<tr> | ||
<th>Priority/Sequence</th> | ||
<th>Scenario</th> | ||
<th>Acceptance Criteria</th> | ||
<th>Status</th> | ||
</tr> | ||
</thead> | ||
<tbody> | ||
<tr> | ||
<td></td> | ||
<td></td> | ||
<td></td> | ||
<td></td> | ||
</tr> | ||
<tr> | ||
<td></td> | ||
<td></td> | ||
<td></td> | ||
<td></td> | ||
</tr> | ||
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<td></td> | ||
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</tr> | ||
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<td></td> | ||
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</tr> | ||
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<td></td> | ||
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</tr> | ||
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</tr> | ||
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</tr> | ||
</tbody> | ||
</table> | ||
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