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* initial import and style guide changes through the first example initial import and style guide changes through the first example * Cleaning up text in the private networking topic * Cleaning text * consolidated pros and cons Moved the consolidated pros and cons to the Connect from External Azure Resources section * Cleaning up the text and defining the structure for the steps. * updated intro to examples updated intro to examples trying out adding a header for the examples and just using bold for the high level steps * Attempting to merge with Dee Dee's updates * Cleaning Text * implemented structural changes - minor edits Added a section to the Connecting to Your Cluster topic Created separate topics for the two main approaches Changed heading levels and added an intro to the walkthrough and links to the walkthrough for the first solution * Addes screenshots. Cleaned the low-level steps. Added screenshots. Added missing steps. * more restructuring more restructuring * Reviewed and updated the content in the private networking pages * edits and comparison table Did some random cleanup Took a pass at the On-premises topic Created a draft of a Pros and Cons table * Dee Dee's final edits prior to review Updated the topic intro to mention private networking and other small edits * last set of changes before the review last set of changes before the review * more reviewer notes * Move private_networking to cluster_networking * cluster networking whitespace cleanup * make cluster_networking more abstract and pub/priv * hack private endpoint example * clean up code examples in vnet_vnet * fixup connecting-from-azure * Update product_docs/docs/edbcloud/beta/getting_started/creating_a_cluster/01_cluster_networking.mdx * Update product_docs/docs/edbcloud/beta/getting_started/creating_a_cluster/01_cluster_networking.mdx * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/index.mdx Co-authored-by: Benjamin Anderson <[email protected]> * addressed a few of Ben's comments * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/02_virtual_network_peering.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/03_vnet_vnet.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Addressing comments from Zane and Ben * Addressing comments * Addressed comments, regarding terminology and several other changes. * Updated screenshot. Addressed comments. * Added the content for monitoring Postgres instance on Azure using PEM Added the content for monitoring Postgres instance on Azure using PEM * Updated the content referencing EDB Cloud Updated the content referencing EDB Cloud * Update 03a_pem_define_azure_instance_connection.mdx Missing "account". * Update 03a_pem_define_azure_instance_connection.mdx * added PEM monitoring content to Cloud doc * Updated the Remote Monitoring of EDB Cloud content as per the inputs from DeeDee, Kelly and Anthony. Updated the Remote Monitoring of EDB Cloud content as per the inputs from DeeDee, Kelly and Anthony. * cleaning up after merging develop resolved conflicts made a few minor edits updating case of headings * Updated the content as per the dicussion with Dee Dee Updated the content as per the dicussion with Dee Dee * Updated the content as per dicussion with Anthony and Dee Dee. Updated the content as per dicussion with Anthony and Dee Dee. * fixed link plus one minor edit * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/03_vnet_vnet.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/03_vnet_vnet.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/03_vnet_vnet.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/02_virtual_network_peering.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/02_virtual_network_peering.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/02_virtual_network_peering.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/02_virtual_network_peering.mdx Co-authored-by: Benjamin Anderson <[email protected]> * incorporating new comments * Update product_docs/docs/edbcloud/beta/using_cluster/connecting_your_cluster/01_connecting_from_azure/01_private_endpoint.mdx Co-authored-by: Benjamin Anderson <[email protected]> * Changing the positioning of the PEM solution per Adam * Incorporated inputs from Zane * minor edits * redid rebranding changes * removed video link * more rebranding * Added the content for monitoring Postgres instance on Azure using PEM Added the content for monitoring Postgres instance on Azure using PEM * Updated the content referencing EDB Cloud Updated the content referencing EDB Cloud * Update 03a_pem_define_azure_instance_connection.mdx Missing "account". * Update 03a_pem_define_azure_instance_connection.mdx * added PEM monitoring content to Cloud doc * Updated the Remote Monitoring of EDB Cloud content as per the inputs from DeeDee, Kelly and Anthony. Updated the Remote Monitoring of EDB Cloud content as per the inputs from DeeDee, Kelly and Anthony. * Updated the content as per the dicussion with Dee Dee Updated the content as per the dicussion with Dee Dee * Updated the content as per dicussion with Anthony and Dee Dee. Updated the content as per dicussion with Anthony and Dee Dee. * fixed link plus one minor edit * rebranding changes * fixed label * One copy-paste too many Co-authored-by: Moiz Nalwalla <[email protected]> Co-authored-by: Francisco González <[email protected]> Co-authored-by: Benjamin Anderson <[email protected]> Co-authored-by: Benjamin Anderson <[email protected]> Co-authored-by: moiznalwalla <[email protected]> Co-authored-by: nidhibhammar <[email protected]> Co-authored-by: Anthony Waite <[email protected]> Co-authored-by: Jon Ericson <[email protected]>
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--- | ||
title: Cluster networking architecture | ||
--- | ||
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BigAnimal clusters can be exposed to client applications in two ways: | ||
- Public - where the cluster is available on the Internet, and | ||
- Private - where access to the cluster is restricted to specific | ||
sources and network traffic never leaves the Azure network. | ||
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## Basic architecture | ||
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When you create your first cluster in a region, BigAnimal deploys a | ||
dedicated virtual network (VNet) in Azure to host all clusters and | ||
supporting management services. | ||
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This VNet is named after the region where the cluster is deployed. | ||
For example, if the cluster is deployed in the East US region, it is | ||
named `vnet-eastus`. This VNet uses IP addresses in the | ||
`10.240.0.0.16` space. | ||
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## Public cluster load balancing | ||
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When a cluster is created with public network access, an Azure | ||
Standard SKU Load Balancer is created and configured with a public IP | ||
address that always routes to the leader of your cluster. Once | ||
assigned, this IP address does not change unless you change the | ||
networking configuration for your cluster. | ||
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Only one Azure Load Balancer is typically deployed in your Azure | ||
subscription per BigAnimal region; subsequent public clusters add | ||
additional IP addresses to the existing load balancer. | ||
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## Private cluster load balancing | ||
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When a cluster is created with public network access, an Azure | ||
Standard SKU Load Balancer is created and configured with an IP | ||
address that always routes to the leader of your cluster. Once | ||
assigned, this IP address does not change unless you change the | ||
networking configuration for your cluster. | ||
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This IP address is private to the VNet hosting your BigAnimal | ||
services; by default it is not routable from other networks, even in | ||
your Azure account. See [Setting up Azure infrastructure to connect to a private network cluster](../../using_cluster/connecting_your_cluster/#setting-up-azure-infrastructure-to-connect-to-a-private-network-cluster) for details and instructions | ||
on how to properly configure routing for private clusters. | ||
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Only one Azure Internal Load Balancer is typically deployed in your | ||
Azure subscription per BigAnimal region; subsequent private clusters add additional IP addresses to the existing load balancer. | ||
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## DNS | ||
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Every BigAnimal cluster, regardless of public or private networking | ||
status, is assigned a single DNS zone that maps to its exposed IP | ||
address, either public or private. When toggling between public and | ||
private, wait up to 120 seconds for DNS caches to flush. | ||
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## Toggling between public and private | ||
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Clusters can be changed from public to private and vice versa at any | ||
time. When this happens, the IP address previously assigned to the | ||
cluster is de-allocated, a new one is assigned, and DNS is updated | ||
accordingly. | ||
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|
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title: "Support options" | ||
--- | ||
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If you experience problems with EDB Cloud, you have several options to engage with EDB's Support team to get help. If you have an EDB Cloud account, you can go directly to the Support portal or the EDB Cloud portal to open a support case, or you can leave Support a message using the Support Case widget. | ||
If you experience problems with BigAnimal, you have several options to engage with EDB's Support team to get help. If you have an BigAnimal account, you can go directly to the Support portal or the BigAnimal portal to open a support case, or you can leave Support a message using the Support Case widget. | ||
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If you can’t log in to your account, send us an email to [[email protected]](mailto:[email protected]). | ||
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## Creating a support case from the Support portal (recommended) | ||
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1. Initiate a support case using any one of these options: | ||
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- Go to the [Support portal](https://support.edbcloud.com/hc/en-us) and select **Submit a request** at the top right of the page. | ||
- Go to the [Support portal](https://support.biganimal.com/hc/en-us) and select **Submit a request** at the top right of the page. | ||
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- Log in to [EDB Cloud](https://portal.edbcloud.com), select the question mark (?) at the top right of the page, select **Support Portal**, and select **Submit a request** at the top right of the page. | ||
- Log in to [EDB Cloud](https://portal.edbcloud.com), select the question mark (?) at the top right of the page, select **Create Support ticket**. | ||
- Log in to [BigAnimal](https://portal.biganimal.com), select the question mark (?) at the top right of the page, select **Support Portal**, and select **Submit a request** at the top right of the page. | ||
- Log in to [BigAnimal](https://portal.biganimal.com), select the question mark (?) at the top right of the page, select **Create Support ticket**. | ||
1. Enter a description in the **Subject** field. | ||
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1. (Optional) Select the cluster name from the **Cluster name** list. | ||
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## Creating a support case from the **Support** widget | ||
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1. Log in to EDB Cloud and select **Support** on the bottom of the left navigation pane. | ||
1. Log in to BigAnimal and select **Support** on the bottom of the left navigation pane. | ||
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1. Fill in the **Leave us a message** form. | ||
1. (Optional) The **Your Name** field is pre-filled, but you can edit it. | ||
|
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