Issue Template Updates

.github/ISSUE_TEMPLATE/.docs-update-issue.md

@@ -0,0 +1,38 @@
+---
+name: Docs update issue
+about: Request an update to a doc
+title: ''
+labels: 'Bug'
+assignees: saudsami, atovpeko
+
+---
+
+**SDK/Product**
+
+<!-- Signaling, Broadcast Streaming, Voice... -->
+
+**Business case**:
+<!-- How will this issue help Agora customers or yourself? -->
+
+**Subject Matter Expert**:
+<!--
+- *Technical*: @saudsami
+- *Language*: @atovpeko
+-->
+
+**Doc Link**
+ <!-- Add links to any examples of the missing/incorrect docs, if applicable -->
+
+**Scope**:
+<!-- The products and documents to be updated. If you are not sure, leave it to @atovpeko. -->
+
+**Acceptance criteria**:
+
+- technically correct
+- easy to use
+- follows the template structure
+- follows the Google Developer Style Guide
+
+**Additional valuable information**
+
+<!-- Anything else that will help with this issue? (For example screenshots) -->

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,5 @@
+blank_issues_enabled: false
+contact_links:
+  - name: SDK bugs and feature requests.
+    url: https://agora-ticket.agora.io/
+    about: Do you have a bug or feature request related to one of Agora's SDKs?

.github/ISSUE_TEMPLATE/milestone-management.md

@@ -1,12 +1,13 @@
 ---
-name: Milestone management
+name: [Internal] Milestone management
 about: Checklist for milestone tasks
 title: Milestone management
 labels: ''
 assignees: atovpeko
-
 ---
 
+<!-- This Issue is for Agora use only -->
+
 Take the following project management steps to fulfill this milestone:
 
 - [ ] Run the full scope of the proposed EN doc updates by the PO 

.github/ISSUE_TEMPLATE/new-issue.yml

@@ -0,0 +1,105 @@
+name: Docs update request
+description: Request an update or correction to documentation
+title: "[Bug]: "
+labels: 'Bug'
+assignees: saudsami, atovpeko
+
+body:
+  - type: dropdown
+    id: platform
+    attributes:
+      label: Platform
+      description: Select the platform for the documentation update.
+      options:
+        - Android
+        - iOS
+        - Web
+        - macOS
+        - Windows
+        - Electron
+        - Unity
+        - Flutter
+        - React Native
+        - Other
+    validations:
+      required: true
+
+  - type: dropdown
+    id: product
+    attributes:
+      label: Product
+      description: Select the product for the documentation update.
+      options:
+        - Video Calling
+        - Interactive Live Streaming
+        - Voice Calling
+        - Broadcast Streaming
+        - Chat
+        - Signaling
+        - Interactive Whiteboard
+        - IoT SDK
+        - Other
+    validations:
+      required: true
+
+  - type: textarea
+    id: other_product
+    attributes:
+      label: Other Product
+      description: Enter the name of the product if you selected "Other" in the previous dropdown.
+    validations:
+      required: false
+
+  - type: textarea
+    id: business_case
+    attributes:
+      label: Business Case
+      description: Explain how addressing this documentation issue will benefit Agora customers or yourself.
+    validations:
+      required: true
+
+  - type: textarea
+    id: subject_matter_expert
+    attributes:
+      label: Subject Matter Expert
+      placeholder: |
+        Technical: @saudsami
+        Language: @atovpeko
+    validations:
+      required: false
+
+  - type: textarea
+    id: documentation_link
+    attributes:
+      label: Documentation Link
+      description: Provide links to the relevant documentation that needs an update or correction.
+    validations:
+      required: true
+
+  - type: textarea
+    id: scope
+    attributes:
+      label: Scope
+      description: Indicate the products and documents that should be updated. If unsure, leave it to @atovpeko to decide.
+    validations:
+      required: false
+
+  - type: textarea
+    id: acceptance_criteria
+    attributes:
+      label: Acceptance Criteria
+      placeholder: |
+        - The documentation update must be technically accurate.
+        - It should be easy for users to follow and understand.
+        - It should adhere to the template structure.
+        - It should follow the Google Developer Style Guide.
+    validations:
+      required: true
+
+  - type: textarea
+    id: additional_information
+    attributes:
+      label: Additional Information
+      description: Include any additional details, such as screenshots or context, that will help in addressing this documentation issue.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/rewrite-a-document-according-to-the-new-architecture.md

@@ -1,12 +1,14 @@
 ---
-name: Rewrite a document according to the new architecture
+name: [Internal] Rewrite a document according to the new architecture
 about: Describe this issue template's purpose here.
 title: Rewrite the '<Doc Title>' doc in POC3 style
-labels: ''
+labels: 'enhancement'
 assignees: saudsami
 
 ---
 
+<!-- This Issue is for Agora use only -->
+
 **Business case**: The POC3 reference app simplifies the integration process of Video SDK. Clients can simply clone the code repository to experience and test product features. Add code for the implementation of **Document title** to the `video-sdk-samples-<platform>` code repository. Update the document to POC3 style and include the updated code. Use conditional blocks, where required, to create variants for Interactive live streaming, Broadcast Streaming, and Voice calling
 
 **Subject Matter Expert**: