Bug running on ubuntu v20

[Mccpie01]

Describe the bug
In telegram i ask for /help and i got an error
update = {
"update_id": 879769545,
"message": {
"chat": {
"id": -1002254192346,
"type": "supergroup",
"username": "TripleMatch3Tiles",
"title": "Triple Match 3 Tiles"
},
"text": "/help@TripleMatchBot",
"group_chat_created": false,
"entities": [
{
"length": 20,
"type": "bot_command",
"offset": 0
}
],
"message_id": 27,
"delete_chat_photo": false,
"date": 1733938025,
"supergroup_chat_created": false,
"channel_chat_created": false,
"from": {
"is_bot": false,
"first_name": "Zurgame",
"id": 7908088558
}
}
}
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/telegram/ext/_application.py", line 1104, in process_update
await coroutine
File "/usr/local/lib/python3.8/site-packages/telegram/ext/_handler.py", line 141, in handle_update
return await self.callback(update, context)
File "bot/bot.py", line 151, in help_handle
await register_user_if_not_exists(update, context, update.message.from_user)
File "bot/bot.py", line 78, in register_user_if_not_exists
if not db.check_if_user_exists(user.id):
File "/code/bot/database.py", line 19, in check_if_user_exists
if self.user_collection.count_documents({"_id": user_id}) > 0:
File "/usr/local/lib/python3.8/site-packages/pymongo/collection.py", line 1842, in count_documents
return self._retryable_non_cursor_read(_cmd, session)
File "/usr/local/lib/python3.8/site-packages/pymongo/collection.py", line 1847, in _retryable_non_cursor_read
with client._tmp_session(session) as s:
File "/usr/local/lib/python3.8/contextlib.py", line 113, in enter
return next(self.gen)
File "/usr/local/lib/python3.8/site-packages/pymongo/mongo_client.py", line 1757, in _tmp_session
s = self._ensure_session(session)
File "/usr/local/lib/python3.8/site-packages/pymongo/mongo_client.py", line 1740, in _ensure_session
return self.__start_session(True, causal_consistency=False)
File "/usr/local/lib/python3.8/site-packages/pymongo/mongo_client.py", line 1685, in __start_session
self._topology._check_implicit_session_support()
File "/usr/local/lib/python3.8/site-packages/pymongo/topology.py", line 538, in _check_implicit_session_support
self._check_session_support()
File "/usr/local/lib/python3.8/site-packages/pymongo/topology.py", line 554, in _check_session_support
self._select_servers_loop(
File "/usr/local/lib/python3.8/site-packages/pymongo/topology.py", line 238, in _select_servers_loop
raise ServerSelectionTimeoutError(
pymongo.errors.ServerSelectionTimeoutError: mongo:27017: [Errno -3] Temporary failure in name resolution, Timeout: 30s, Topology Description: <TopologyDescription id: 6759caf6be73589422b9c30a, topology_type: Unknown, servers: [<ServerDescription ('mongo', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('mongo:27017: [Errno -3] Temporary failure in name resolution')>]>

To Reproduce
Steps to reproduce the behavior:

1. Go to '.triplematchbot..'
2. type /help

Expected behavior
Display help file

Desktop (please complete the following information):

• OS: OSX
• App telegram for OSX

Bot running on. a VM of Ubontu in docker
I can share my screen with Anydesk if you would like