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This project needs issue guidelines and someplace else to go for support #127

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ryanburnette opened this issue May 16, 2017 · 1 comment

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@ryanburnette
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While I might be guilty of this in one or two cases myself, this repository generates a lot of issues that aren't an issue with the code but are rather a request for support.

There's a way in Github to add a guidelines file that will appear before anyone can open an issue which would serve as a deterrent for anyone asking for support.

Also, if we have somebody in the community who might be willing to create a Stack Overflow tag for heroku-wp, that would be a better place to direct people to who need support. An update to the readme that leads folks needing support to Stack Overflow would also be in order.

I've seen good projects get overrun with support requests in the Issues leading to the author closing the issues capability and the project dying as a result. I would hate to see that happen here.

@angyts
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angyts commented Jun 2, 2017

I agree! I could try to write a few lines if it helps.

@ryanburnette ryanburnette changed the title This repo needs issue guidelines and someplace else to go for support This project needs issue guidelines and someplace else to go for support Oct 13, 2019
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