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OT Menu Mobile not working #1591

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buffestox opened this issue Jun 26, 2024 · 2 comments
Open

OT Menu Mobile not working #1591

buffestox opened this issue Jun 26, 2024 · 2 comments

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@buffestox
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Hello,

first time doing this and very new to website creation and editing. I just have an issue with the OT Menu Mobile. As seen in pictures the menu works in the header builder but when used on the page editor responsive mode or the actual mobile it does not work. Meta Box Version 5.9.9.

I disabled all plugins except for elementor and Meta Box and still does not work. However, if Meta Box is just disabled the header emu design will disappear but OT Menu Mobile will work normally.

Browsers used are safari, edge and firefox all with same issue.

Screenshot 2024-06-27 041943
Screenshot 2024-06-27 042005

Any guidance or help will be appreciated.

@rilwis
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rilwis commented Jun 28, 2024

Can you please send us a temporary login to check the issue?

@buffestox
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Can you please send us a temporary login to check the issue?

Hey Rilwis! Thanks for the reply I have sent the temporary access link as requested!

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