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I have an issue that is perhaps related to Issue #15 - except for me, the wrong Billing name is being displayed in emails.
Using Woocommerce subscriptions and memberships - when the unpaid orders auto-time out, the order is cancelled by the system. I've set up your Woo emails plugin to send out a Cancellation Notification.
I used the " {order_billing_name}, " tag in the email template. It sends fine to the correct email recipient (the order owner) - however every single email contained the same billing name - another user! On this occasion, the system cancelled 10 unpaid orders - all 10 emails went to 10 different users (correctly) - but all of them had the same name (incorrectly) as the billing name.
For now I have removed the {order_billing_name} tag from the notifications - but I would suggest you need to look into this.
Let me know if you need further info / what I can provide to be helpful.
Thanks
The text was updated successfully, but these errors were encountered:
Hi
I have an issue that is perhaps related to Issue #15 - except for me, the wrong Billing name is being displayed in emails.
Using Woocommerce subscriptions and memberships - when the unpaid orders auto-time out, the order is cancelled by the system. I've set up your Woo emails plugin to send out a Cancellation Notification.
I used the " {order_billing_name}, " tag in the email template. It sends fine to the correct email recipient (the order owner) - however every single email contained the same billing name - another user! On this occasion, the system cancelled 10 unpaid orders - all 10 emails went to 10 different users (correctly) - but all of them had the same name (incorrectly) as the billing name.
For now I have removed the {order_billing_name} tag from the notifications - but I would suggest you need to look into this.
Let me know if you need further info / what I can provide to be helpful.
Thanks
The text was updated successfully, but these errors were encountered: