Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Incompatibility with HubSpot for WooCommerce plugin #2965

Closed
4 tasks
piotrbak opened this issue Aug 3, 2020 · 0 comments
Closed
4 tasks

Incompatibility with HubSpot for WooCommerce plugin #2965

piotrbak opened this issue Aug 3, 2020 · 0 comments
Labels
3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting needs: grooming priority: low Issues that can wait severity: major Feature is not working as expected and no work around available tool: background process type: bug Indicates an unexpected problem or unintended behavior

Comments

@piotrbak
Copy link
Contributor

piotrbak commented Aug 3, 2020

Describe the bug
When this plugin is active, due to the fact that it's using the same Background Processing library, our preload tool is stuck at 1. I'm creating this issue as there's a possibility that the new preload module will be also based on this library.

Error log:
[03-Aug-2020 11:40:39 UTC] WordPress-Datenbank-Fehler You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''wp_options' WHERE 'option_name' LIKE 'rocket\\_partial\\_preload\\_batch\\_%'' at line 1 für Abfrage SELECT COUNT(*) FROM 'wp_options' WHERE 'option_name' LIKE 'rocket\\_partial\\_preload\\_batch\\_%' von do_action_ref_array('rocket_partial_preload_cron'), WP_Hook->do_action, WP_Hook->apply_filters, WP_Background_Process->handle_cron_healthcheck, WP_Background_Process->is_queue_empty

[03-Aug-2020 11:40:42 UTC] WordPress-Datenbank-Fehler You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''wp_options' WHERE 'option_name' LIKE 'rocket\\_partial\\_preload\\_batch\\_%'' at line 1 für Abfrage SELECT COUNT(*) FROM 'wp_options' WHERE 'option_name' LIKE 'rocket\\_partial\\_preload\\_batch\\_%' von do_action('wp_ajax_nopriv_rocket_partial_preload'), WP_Hook->do_action, WP_Hook->apply_filters, WP_Background_Process->maybe_handle, WP_Background_Process->is_queue_empty

To Reproduce
Steps to reproduce the behavior:

  1. Install the following plugin: https://wordpress.org/plugins/makewebbetter-hubspot-for-woocommerce/
  2. Enable the WP Debug Log and the Preload feature
  3. Launch the preload
  4. Make sure that it's stuck at 1
  5. Check the error log

Expected behavior
Preload should work as expected, not producing error logs.

Additional context
It's also affecting the Imagify plugin, as it's using the same library:
https://wp-media.slack.com/archives/C43T1AYMQ/p1593696938376300

Could be resolved by:
#2126

Asking developers if the library is going to be changed:
https://wp-media.slack.com/archives/C43T1AYMQ/p1596207549136200

Backlog Grooming (for WP Media dev team use only)

  • Reproduce the problem
  • Identify the root cause
  • Scope a solution
  • Estimate the effort
@remyperona remyperona added 3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting tool: background process type: bug Indicates an unexpected problem or unintended behavior labels Aug 3, 2020
@GeekPress GeekPress added needs: grooming priority: low Issues that can wait labels Feb 6, 2021
@piotrbak piotrbak added the severity: major Feature is not working as expected and no work around available label Feb 11, 2021
@piotrbak piotrbak closed this as completed Jun 5, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting needs: grooming priority: low Issues that can wait severity: major Feature is not working as expected and no work around available tool: background process type: bug Indicates an unexpected problem or unintended behavior
Projects
None yet
Development

No branches or pull requests

3 participants