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Occasional WHEA crash during Windows shutdown #7

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idigdoug opened this issue Nov 20, 2023 · 0 comments
Open

Occasional WHEA crash during Windows shutdown #7

idigdoug opened this issue Nov 20, 2023 · 0 comments

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@idigdoug
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Sometimes during system shutdown, the system will crash with a WHEA memory error.

Issue partially understood:

  • Windows is trying to read from the ACPI FACS table.
  • For some reason, this triggers a memory read abort. (Exact root cause unknown.)
  • The same issue has been reported on other boards, so it's not specific to RK3588.

Workaround (unconfirmed, please comment if this does or doesn't work for you):

  • Add a DWORD registry value PowerSimulateHiberBugcheck set to 0x40 to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
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