diff --git a/WordPress/src/main/java/org/wordpress/android/ui/ShareIntentReceiverActivity.java b/WordPress/src/main/java/org/wordpress/android/ui/ShareIntentReceiverActivity.java
index bbdd6ed3f221..28edf0b25bab 100644
--- a/WordPress/src/main/java/org/wordpress/android/ui/ShareIntentReceiverActivity.java
+++ b/WordPress/src/main/java/org/wordpress/android/ui/ShareIntentReceiverActivity.java
@@ -4,6 +4,7 @@
 import android.content.SharedPreferences;
 import android.net.Uri;
 import android.os.Bundle;
+import android.text.TextUtils;
 
 import androidx.annotation.NonNull;
 import androidx.annotation.Nullable;
@@ -21,6 +22,8 @@
 import org.wordpress.android.ui.main.WPMainActivity;
 import org.wordpress.android.ui.media.MediaBrowserActivity;
 import org.wordpress.android.ui.media.MediaBrowserType;
+import org.wordpress.android.util.AppLog;
+import org.wordpress.android.util.AppLog.T;
 import org.wordpress.android.util.FluxCUtils;
 import org.wordpress.android.util.MediaUtils;
 import org.wordpress.android.util.ToastUtils;
@@ -94,23 +97,33 @@ private void refreshContent() {
     }
 
     private void downloadExternalMedia() {
-        if (Intent.ACTION_SEND_MULTIPLE.equals(getIntent().getAction())) {
-            ArrayList<Uri> externalUris = getIntent().getParcelableArrayListExtra((Intent.EXTRA_STREAM));
-            for (Uri uri : externalUris) {
-                if (uri != null && isAllowedMediaType(uri)) {
-                    mLocalMediaUris.add(MediaUtils.downloadExternalMedia(this, uri));
+        try {
+            if (Intent.ACTION_SEND_MULTIPLE.equals(getIntent().getAction())) {
+                ArrayList<Uri> externalUris = getIntent().getParcelableArrayListExtra((Intent.EXTRA_STREAM));
+                for (Uri uri : externalUris) {
+                    if (uri != null && isAllowedMediaType(uri)) {
+                        mLocalMediaUris.add(MediaUtils.downloadExternalMedia(this, uri));
+                    }
+                }
+            } else if (Intent.ACTION_SEND.equals(getIntent().getAction())) {
+                Uri externalUri = getIntent().getParcelableExtra(Intent.EXTRA_STREAM);
+                if (externalUri != null && isAllowedMediaType(externalUri)) {
+                    mLocalMediaUris.add(MediaUtils.downloadExternalMedia(this, externalUri));
                 }
             }
-        } else if (Intent.ACTION_SEND.equals(getIntent().getAction())) {
-            Uri externalUri = getIntent().getParcelableExtra(Intent.EXTRA_STREAM);
-            if (externalUri != null && isAllowedMediaType(externalUri)) {
-                mLocalMediaUris.add(MediaUtils.downloadExternalMedia(this, externalUri));
-            }
+        } catch (Exception e) {
+            ToastUtils.showToast(this,
+                    R.string.error_media_could_not_share_media_from_device, ToastUtils.Duration.LONG);
+            AppLog.e(T.MEDIA, "ShareIntentReceiver failed to download media ", e);
         }
     }
 
     private boolean isAllowedMediaType(@NonNull Uri uri) {
         String filePath = MediaUtils.getRealPathFromURI(this, uri);
+        // For cases when getRealPathFromURI returns an empty string
+        if (TextUtils.isEmpty(filePath)) {
+            filePath = String.valueOf(uri);
+        }
         return MediaUtils.isValidImage(filePath) || MediaUtils.isVideo(filePath);
     }
 
diff --git a/WordPress/src/main/res/values/strings.xml b/WordPress/src/main/res/values/strings.xml
index d28bdcc5957d..9b1825e36e98 100644
--- a/WordPress/src/main/res/values/strings.xml
+++ b/WordPress/src/main/res/values/strings.xml
@@ -2006,6 +2006,8 @@
     <string name="error_media_file_type_not_allowed">This file type is not allowed</string>
     <string name="error_media_unexpected_empty_media_file_path">Unexpected empty file path for Media</string>
     <string name="error_media_could_not_find_media_in_path">Could not find media file in path</string>
+    <string name="error_media_could_not_share_media_from_device">Unable to load the media for sharing. Please check the app\'s permissions
+        or use the app\'s media library.</string>
     <string name="error_media_path_is_directory">The specified path is a directory instead of a Media file</string>
     <string name="error_media_upload_failed_for_reason">Media upload failed.\n%1$s</string>
     <string name="error_media_xmlrpc_not_allowed">Your action is not allowed</string>
diff --git a/build.gradle b/build.gradle
index 68f0424a0e10..f443a2c67a89 100644
--- a/build.gradle
+++ b/build.gradle
@@ -28,7 +28,7 @@ ext {
     wordPressFluxCVersion = '2.64.0'
     wordPressLoginVersion = '1.12.0'
     wordPressPersistentEditTextVersion = '1.0.2'
-    wordPressUtilsVersion = '3.12.0'
+    wordPressUtilsVersion = '3.13.0'
     indexosMediaForMobileVersion = '43a9026f0973a2f0a74fa813132f6a16f7499c3a'
 
     // debug