WooPayments information shows pending funds #13206
Labels
category: woo extensions
Related to WC extensions or plugins.
feature: mobile payments
Related to mobile payments / card present payments / Woo Payments.
type: bug
A confirmed bug.
Describe the bug
Prior to WooPayments 7.3.0, we displayed
Available funds
andPending funds
. However, this was super confusing for merchants, because thePending funds
could go negative. More details in paJDYF-coS-p2 and pdjTHR-2Sz-p2#comment-3695.In WooPayments 7.3.0, we changed the balance information in-plugin to display
Total balance
(which isAvailable funds
+Pending funds
) andAvailable funds
. However, looking at v19.0 of the iOS app, it still looks like we are displayingAvailable funds
andPending funds
.This change is not reflected in the Woo Mobile App. Merchants who rely on this information in the mobile app may be confused when their
Pending funds
are in the negative.Tagging in @shendy-a8c as the main POC for this change in the WooPayments plugin.
To Reproduce
Steps to reproduce the behavior:
Available funds
andPending funds
are displayed.Screenshots
Screenshot from my iPhone 12 Mini:
Screenshot from 8366611-zen (which may be Android):
Expected behavior
The account funds information displayed in-app matches the information displayed in-plugin.
Isolating the problem (mark completed items with an [x]):
Additional information
p1719606722901469-slack-C3NCP7ZJ6
8366611-zen
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