Troubleshooting FAQ

Introduction

Sorry to hear that you're experiencing issues with your server deployment! Hopefully this page can help to get you on track to building your factories.

FAQ

These apply to both Docker and non-Docker deployments.

I'm hosting my server locally, my friends can connect remotely, but I can't! Help!

You need to connect using your server's local IP.

I'm hosting and playing on the same machine, and my server quits when I leave!

This is a known bug with the game. The only solution right now is to host it elsewhere, unfortunately.

I can play just fine locally, but none of my friends can join remotely!

There's a networking issue between your server setup and the internet. The issue is most likely that you haven't allowed both ports through your firewall (7777/udp and 7777/tcp), and/or you haven't allowed both ports through your router via port forwarding.

General Checks

Firstly, ensure that your Docker run or Docker Compose configuration matches that in the README. The configuration may change from time to time with game updates, so even if it worked before, you should triple check everything (especially your port configuration).

You should have both ports 7777/udp and 7777/tcp bound, and allowed through any firewalls (and port forwarded through your router).