diff --git a/package.json b/package.json
index 52e680993..c3a113a94 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@webitel/ui-sdk",
-  "version": "24.2.43",
+  "version": "24.2.44",
   "private": false,
   "scripts": {
     "dev": "vite",
diff --git a/src/assets/icons/sprite/index.js b/src/assets/icons/sprite/index.js
index 3a2b53f6f..938be9d58 100644
--- a/src/assets/icons/sprite/index.js
+++ b/src/assets/icons/sprite/index.js
@@ -26,7 +26,7 @@ import './call-end.svg';
 import './call-end--filled.svg';
 import './call-inbound.svg';
 import './call-inbound--filled.svg';
-import './call-merge-filled.svg';
+import './select-custom-value-enter.svg';
 import './call-missed.svg';
 import './call-missed--filled.svg';
 import './call-outbound.svg';
diff --git a/src/assets/icons/sprite/call-merge-filled.svg b/src/assets/icons/sprite/select-custom-value-enter.svg
similarity index 92%
rename from src/assets/icons/sprite/call-merge-filled.svg
rename to src/assets/icons/sprite/select-custom-value-enter.svg
index ac0d23ba1..f0348f7c8 100644
--- a/src/assets/icons/sprite/call-merge-filled.svg
+++ b/src/assets/icons/sprite/select-custom-value-enter.svg
@@ -1,5 +1,4 @@
 <svg viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
-    <path d="M4.0036 12.0852C4.01961 12.2744 4.0883 12.4486 4.19496 12.5931C4.20254 12.6034 4.21033 12.6136 4.21833 12.6236L4.22969 12.6376C4.29681 12.7189 4.37536 12.7876 4.46172 12.8427C4.49819 12.866 4.53627 12.887 4.57576 12.9056C4.79005 13.0118 4.99207 13.0992 5.19575 13.1873C5.61196 13.3673 6.03517 13.5504 6.58446 13.9035C7.34345 14.3914 8.24436 15.1688 9.16817 16.5545C9.47452 17.014 10.0954 17.1382 10.5549 16.8319C11.0144 16.5255 11.1386 15.9046 10.8323 15.4451C10.1221 14.3799 9.40205 13.5941 8.70962 12.9998H19C19.5523 12.9998 20 12.552 20 11.9998V7.99993C20 7.5 19.5 6.99969 19 6.99993C18.5 7.00017 18 7.44516 18 7.99976V10.4998C18 10.7759 17.7761 10.9998 17.5 10.9998H8.70981C9.40218 10.4054 10.1222 9.61965 10.8323 8.55456C11.1386 8.09503 11.0144 7.47416 10.5549 7.16781C10.0954 6.86146 9.47452 6.98563 9.16817 7.44516C8.24436 8.83087 7.34345 9.60826 6.58446 10.0962C6.03517 10.4493 5.61196 10.6324 5.19575 10.8124C4.9938 10.8997 4.79348 10.9864 4.58121 11.0914C4.51282 11.123 4.44859 11.1621 4.3896 11.2076C4.33313 11.2511 4.2809 11.3009 4.23411 11.3567C4.10143 11.5146 4.01666 11.7141 4.00221 11.9328"
-          fill="#454E68"/>
-    <path d="M4 11.9998C3.99998 12.0282 4.00117 12.0567 4.0036 12.0852L4 11.9998Z" fill="#454E68"/>
+    <path d="M4.0036 12.0852C4.01961 12.2744 4.0883 12.4486 4.19496 12.5931C4.20254 12.6034 4.21033 12.6136 4.21833 12.6236L4.22969 12.6376C4.29681 12.7189 4.37536 12.7876 4.46172 12.8427C4.49819 12.866 4.53627 12.887 4.57576 12.9056C4.79005 13.0118 4.99207 13.0992 5.19575 13.1873C5.61196 13.3673 6.03517 13.5504 6.58446 13.9035C7.34345 14.3914 8.24436 15.1688 9.16817 16.5545C9.47452 17.014 10.0954 17.1382 10.5549 16.8319C11.0144 16.5255 11.1386 15.9046 10.8323 15.4451C10.1221 14.3799 9.40205 13.5941 8.70962 12.9998H19C19.5523 12.9998 20 12.552 20 11.9998V7.99993C20 7.5 19.5 6.99969 19 6.99993C18.5 7.00017 18 7.44516 18 7.99976V10.4998C18 10.7759 17.7761 10.9998 17.5 10.9998H8.70981C9.40218 10.4054 10.1222 9.61965 10.8323 8.55456C11.1386 8.09503 11.0144 7.47416 10.5549 7.16781C10.0954 6.86146 9.47452 6.98563 9.16817 7.44516C8.24436 8.83087 7.34345 9.60826 6.58446 10.0962C6.03517 10.4493 5.61196 10.6324 5.19575 10.8124C4.9938 10.8997 4.79348 10.9864 4.58121 11.0914C4.51282 11.123 4.44859 11.1621 4.3896 11.2076C4.33313 11.2511 4.2809 11.3009 4.23411 11.3567C4.10143 11.5146 4.01666 11.7141 4.00221 11.9328"/>
+    <path d="M4 11.9998C3.99998 12.0282 4.00117 12.0567 4.0036 12.0852L4 11.9998Z" />
 </svg>
diff --git a/src/components/wt-select/_multiselect.scss b/src/components/wt-select/_multiselect.scss
index 66a70562e..45018862d 100644
--- a/src/components/wt-select/_multiselect.scss
+++ b/src/components/wt-select/_multiselect.scss
@@ -105,11 +105,11 @@
 }
 
 .multiselect--active :deep {
-  .multiselect__select .wt-icon__icon {
+  .multiselect__select.multiselect__arrow .wt-icon__icon {
     fill: var(--icon-active-color);
   }
 
-  .multiselect__custom-value-arrow {
+  .multiselect__select.multiselect__custom-value {
     transform: none;
   }
 }
diff --git a/src/components/wt-select/wt-select.vue b/src/components/wt-select/wt-select.vue
index c12de481d..56b1863f3 100644
--- a/src/components/wt-select/wt-select.vue
+++ b/src/components/wt-select/wt-select.vue
@@ -34,7 +34,7 @@
       :loading="false"
       :model-value="selectValue"
       :multiple="multiple"
-      :options="selectOptions"
+      :options="optionsWithCustomValues"
       :placeholder="placeholder || label"
       :track-by="trackBy"
       class="wt-select__select"
@@ -88,8 +88,8 @@
         <wt-icon-btn
           v-if="allowCustomValues && searchParams.search"
           :disabled="disabled"
-          class="multiselect__select multiselect__custom-value-arrow"
-          icon="call-merge-filled"
+          class="multiselect__select multiselect__custom-value"
+          icon="select-custom-value-enter"
           @mousedown.prevent
           @click="handleCustomValue(toggle)"
         />
@@ -98,7 +98,7 @@
         <wt-icon-btn
           v-else
           :disabled="disabled"
-          class="multiselect__select"
+          class="multiselect__select multiselect__arrow"
           icon="arrow-down"
           @mousedown.prevent
           @click="toggle"
@@ -165,7 +165,10 @@ export default {
       type: Boolean,
       default: true,
     },
-    // for taggableMixin functionality
+    /*
+     for taggableMixin functionality
+     for more info, see WTEL-3181
+     */
     allowCustomValues: {
       type: Boolean,
       default: false,
@@ -193,6 +196,30 @@ export default {
     taggable() { return this.allowCustomValues; },
     // for taggableMixin
     manualTagging() { return this.handleCustomValuesAdditionManually; },
+    optionsWithCustomValues() {
+      if (!this.allowCustomValues) return this.selectOptions;
+
+      /**
+        custom values could be restored after refresh, so that they could be not included in options prop,
+       so that we should add them to options manually (but filter duplicates, which are already in options)
+
+       i assume it's bad decision and it's better to include custom values to options prop,
+       but current filters logic restores value at filter component, but options value are pre-defined at store state
+       */
+
+      const customValuesToOptions = Array.isArray(this.value) ? this.value : [this.value];
+      const optionsWithoutValues = this.selectOptions.filter((opt) => {
+        const optKey = this.trackBy ? opt[this.trackBy] : opt;
+        return !customValuesToOptions.some((customValue) => {
+          const customValueKey = this.trackBy ? customValue[this.trackBy] : customValue;
+          return customValueKey === optKey;
+        });
+      });
+      return [
+        ...customValuesToOptions,
+        ...optionsWithoutValues,
+      ];
+    },
   },
   methods: {
     // for taggableMixin functionality
diff --git a/src/modules/QueryFilters/components/abstract-enum-filter.vue b/src/modules/QueryFilters/components/abstract-enum-filter.vue
index 9b5c3570d..b3f64cf0d 100644
--- a/src/modules/QueryFilters/components/abstract-enum-filter.vue
+++ b/src/modules/QueryFilters/components/abstract-enum-filter.vue
@@ -4,6 +4,7 @@
     :value="value"
     :options="localizedOptions"
     :label="label"
+    :allow-custom-values="allowCustomValues"
     :track-by="filterSchema.storedProp"
     :multiple="filterSchema.multiple"
     @input="setValue({ filter: filterQuery, value: $event })"
diff --git a/src/modules/QueryFilters/mixins/enumFilterMixin.js b/src/modules/QueryFilters/mixins/enumFilterMixin.js
index bb26ee55f..b84ddd421 100644
--- a/src/modules/QueryFilters/mixins/enumFilterMixin.js
+++ b/src/modules/QueryFilters/mixins/enumFilterMixin.js
@@ -2,6 +2,13 @@ import baseFilterMixin from './baseFilterMixin/baseFilterMixin';
 
 export default {
   mixins: [baseFilterMixin],
+  props: {
+    // for more detail, see allowCustomValues wt-select component prop
+    allowCustomValues: {
+      type: Boolean,
+      default: false,
+    },
+  },
   computed: {
     options() {
       return this.filterSchema?.options;
@@ -38,12 +45,34 @@ export default {
     restoreValue(value) {
       let newValue;
       if (Array.isArray(value)) {
+        /*
+        restore not just value, but value with all client-side properties like locale
+         */
         newValue = this.localizedOptions
           .filter((option) => value
             .some((value) => value === option[this.storedProp]));
+
+        /*
+        but if allowCustomValues is true, we should also restore custom values,
+        which isn't present in localizedOptions
+         */
+        if (this.allowCustomValues) {
+          newValue = newValue.concat(
+            value
+              .filter((val) => !this.localizedOptions
+                .some((option) => val === option[this.storedProp]))
+              .map((val) => ({ [this.storedProp]: val, name: val })),
+          );
+        }
       } else {
+        /*
+        see comments above
+         */
         newValue = this.localizedOptions
           .find((option) => value === option[this.storedProp]);
+          if (this.allowCustomValues) {
+            newValue = newValue || { [this.storedProp]: value, name: value };
+          }
       }
       this.setValue({ filter: this.filterQuery, value: newValue });
     },