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warp's window on MacBook disappears #5343

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softhepen opened this issue Sep 30, 2024 · 8 comments
Open
1 task done

warp's window on MacBook disappears #5343

softhepen opened this issue Sep 30, 2024 · 8 comments
Labels
Bugs Bugs, Hangs, Crash, and Freezes

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@softhepen
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Describe the bug

When I open Warp application, the window disappears, but the application stays open. When I click on the icon again, the window appears for just an half of a second and then it disappears. I tried to re-install the application but that has not solved the problem.

To reproduce

When I open Warp application, the window disappears, but the application stays open. When I click on the icon again, the window appears for just an half of a second and then it disappears.

Expected behavior

I except the application working. The window should stay open.

Screenshots

No response

Operating system

MacOS

Operating system and version

15.0.0

Shell Version

fish, version 3.2.0 - GNU bash, version 3.2.57(1)-release (arm64-apple-darwin24)

Current Warp version

v0.2024.09.24.08.02.stable_01

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

Yes, this issue prevents me from using Warp daily.

Is this an issue only in Warp?

Yes, I confirmed that this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

@softhepen softhepen added the Bugs Bugs, Hangs, Crash, and Freezes label Sep 30, 2024
@davidmelvin
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Hi @softhepen, has this issue occurred with earlier versions of MacOS?

@softhepen
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Hi! The problem didn't occur with the previous version of MacOS, Sonoma. I update to Sequoia and it worked. Then, I update Warp and the problem occurred.

@davidmelvin
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Gotcha! Could you send us your Warp logs? Instructions here!

@softhepen
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softhepen commented Oct 4, 2024

Sorry for the late response, I didn't see the message. That's the log zip. I run Warp with the suggested command to capture more information.
warp-logs.zip

@davidmelvin
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No worries! So is the original issue still ocurring?

@softhepen
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Unfortunately yes ☹️

@davidmelvin
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Ok! The issue might be related to your shell. I'd recommend we try to run Warp with zsh and bash shells and see if that works. If one of those shells work, we can diagnose what might be going on with fish by commenting our any fish configuration.

You can change your default shell with these instructions. Then try to run Warp again and send us the logs again.

By the way, what version of fish do you have installed at /usr/local/bin/fish? Checking because we only support fish versions 3.6 and later.

@softhepen
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The problem seems to be fish. I changed the default shell with zsh and now it works.

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