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Error Ticket History App #28

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marshal446 opened this issue Dec 17, 2020 · 1 comment

marshal446 commented Dec 17, 2020 •

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Thank you for taking the time to reach out.

Browser and operating system: Google Chrome | Windows 10
App version: 1.0.6
Description of issue or comments: my agent can't look another tickets from Ticket History app in Zendesk, and it happen only 1 agent.
Link to screenshot:

Member

zenahirsch commented Dec 17, 2020 via email

Hi there, Thanks for reaching out. Could you please send me the contents of the browser's developer console when this error occurs? Here are instructions for accessing the console in Chrome: https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console#chrome Thank you!

On Thu, Dec 17, 2020 at 2:31 AM marshal446 ***@***.***> wrote: Thank you for taking the time to reach out. - Browser and operating system: Google Chrome | Windows 10 - App version: 1.0.6 - Description of issue or comments: my agent can't look another tickets from Ticket History app, and it happen only 1 agent. - Link to screenshot: [image: image] <https://user-images.githubusercontent.com/64143894/102456802-55838a00-4074-11eb-8607-fc98b9bc3801.png> — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#28>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAMXSRZ36YT5NTZLMHSB6VTSVGXW5ANCNFSM4U7FQPIQ> .

-- Zena Hirsch Community Operations Engineer, Vimeo

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