diff --git a/_includes/fac-option.html b/_includes/fac-option.html
new file mode 100644
index 000000000..023bbef7e
--- /dev/null
+++ b/_includes/fac-option.html
@@ -0,0 +1,9 @@
+<div class="display-flex flex-align-center" markdown="0">
+    <svg width="36" height="36" viewBox="0 0 36 36" class="usa-icon fac-icon" aria-hidden="true" focusable="false" role="img">
+        <use xlink:href="/assets/images/uswds/sprite.svg#{{include.icon}}"></use>
+    </svg>
+    <div class="padding-left-1">
+        <h3 class="display-inline">{{include.title}}</h3>
+        <span class="font-body-2xs">{{include.info}}</span>
+    </div>
+</div>
\ No newline at end of file
diff --git a/_pages/file-a-complaint.md b/_pages/file-a-complaint.md
index c2c54710e..7da5f0afc 100644
--- a/_pages/file-a-complaint.md
+++ b/_pages/file-a-complaint.md
@@ -38,14 +38,23 @@ If you believe that you or someone else was discriminated against based on a dis
 
 ## Where and How to File Your Complaint
 
-The nature of your complaint determines where you should file it. The table below tells you where and how to file your complaint.
-
-| Type of Complaint                                              | Agency to File With                                              | How to File                                                                                                                             |
-| -------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
-| Employment (e.g., issues at work or in applying for a job) | Equal Employment Opportunity Commission (EEOC) | Follow instructions on the [EEOC site](http://www.eeoc.gov/filing-charge-discrimination){: .pa11y-skip .file-a-complaint}{: data-ga-event-name="EEOC file a complaint link"}                                                       |
-| Air travel (involving a specific airline)                   | Department of Transportation (DOT) | Follow instructions on the [DOT site](http://www.transportation.gov/airconsumer/complaints-alleging-discriminatory-treatment-against-disabled-travelers){: .pa11y-skip .file-a-complaint}{: data-ga-event-name="DOT file a complaint link"}
-| Housing (e.g., denied housing or denied an accessible living space based on disability)                 | Department of Housing and Urban Development (HUD) | Follow the instructions on the [HUD site](https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint){: .pa11y-skip .file-a-complaint}{: data-ga-event-name="HUD file a complaint link"}
-| Complaints involving anything else                                                          | Department of Justice, Civil Rights Division                                                           | [See below](#filing-a-complaint-with-the-department-of-justice-civil-rights-division){: .pa11y-skip .file-a-complaint}{: data-ga-event-name="See below DOJ CRT file a complaint link"}
+The nature of your complaint determines where you should file it. The information below tells you where and how to file your complaint.
+
+{% include fac-option.html title="Issues with Employment" info="(e.g., issues at work or in applying for a job)" icon="work" %}
+
+[File with Equal Employment Opportunity Commission (EEOC)](http://www.eeoc.gov/filing-charge-discrimination){: .pa11y-skip .file-a-complaint .text-bold .desktop:padding-left-7}{: data-ga-event-name="EEOC file a complaint link"}
+
+{% include fac-option.html title="Issues with Air Travel" info="(involving a specific airline)" icon="flight" %}
+
+[File with Department of Transportation](http://www.transportation.gov/airconsumer/complaints-alleging-discriminatory-treatment-against-disabled-travelers){: .pa11y-skip .file-a-complaint .text-bold .desktop:padding-left-7}{: data-ga-event-name="DOT file a complaint link"}
+
+{% include fac-option.html title="Issues with Housing" info="(e.g., denied housing or denied an accessible living space based on disability)" icon="home" %}
+
+[File with Department of Housing and Urban Development (HUD)](https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint){: .pa11y-skip .file-a-complaint .text-bold .desktop:padding-left-7}{: data-ga-event-name="HUD file a complaint link"}
+
+{% include fac-option.html title="Other Issues" info="" icon="account_balance" %}
+
+[File with Department of Justice, Civil Rights Division](#filing-a-complaint-with-the-department-of-justice-civil-rights-division){: .pa11y-skip .file-a-complaint .text-bold .desktop:padding-left-7}{: data-ga-event-name="See below DOJ CRT file a complaint link"}
 
 ## Filing an ADA Complaint with the Department of Justice, Civil Rights Division
 There are two options for filing an ADA complaint:
diff --git a/assets/sass/custom/_page.scss b/assets/sass/custom/_page.scss
index b830355aa..ef2299e82 100644
--- a/assets/sass/custom/_page.scss
+++ b/assets/sass/custom/_page.scss
@@ -33,6 +33,12 @@
     }
   }
 
+  .fac-icon.usa-icon {
+    width: 36px;
+    height: 36px;
+    min-width: 36px;
+  }
+
   .search-box-wrapper {
     position: relative;
     margin-bottom: 1em;