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First time Dashboard app is opened returns an error #35

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KenMeyer25 opened this issue Sep 18, 2020 · 1 comment
Open

First time Dashboard app is opened returns an error #35

KenMeyer25 opened this issue Sep 18, 2020 · 1 comment

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@KenMeyer25
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When the personal tab app Dashboard is opened for the first time it returns a status 500 error.

image

To resolve the user needs to refresh the page. This creates a bad first time experience as there the app does work, but fails on the first opening.
@KenMeyer25 KenMeyer25 changed the title First time Dashboard app is opened it return error First time Dashboard app is opened returns an error Sep 18, 2020
@phil-bevan
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Hi Ken,
I've seen this error when SQL Azure Firewall rules block the incoming connection. App Insights shows an obvious SQL exception in this case. Could this be what you are seeing?

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@phil-bevan @KenMeyer25