diff --git a/docs/alerts-and-notifications/creating-alerts-with-netdata-alerts-configuration-manager.md b/docs/alerts-and-notifications/creating-alerts-with-netdata-alerts-configuration-manager.md index 039a0cff778d90..f9a443c9d6787a 100644 --- a/docs/alerts-and-notifications/creating-alerts-with-netdata-alerts-configuration-manager.md +++ b/docs/alerts-and-notifications/creating-alerts-with-netdata-alerts-configuration-manager.md @@ -1,45 +1,44 @@ # Creating Alerts with Netdata Alerts Configuration Manager -The Netdata Alerts Configuration Manager enables subscribers to easily set up alerts directly from the Netdata Dashboard. More details on subscriptions can be found [here](https://www.netdata.cloud/pricing/). +The Netdata Alerts Configuration Manager enables subscribers to easily set up Alerts directly from the Netdata Dashboard. More details on subscriptions can be found [here](https://www.netdata.cloud/pricing/). ## Using the Alerts Configuration Manager -1. Navigate to the **Metrics** tab and select the chart you want to configure for alerts. +1. Navigate to the **Metrics** tab and select the chart you want to configure for Alerts. 2. Click the **Alert icon** in the top right corner of the chart. -3. The Alert Configuration Manager will open, showing the default thresholds. Modify these thresholds as needed, the alert definition on the right will update automatically. +3. The Alert Configuration Manager will open, showing the default thresholds. Modify these thresholds as needed; the Alert definition on the right will update automatically. 4. For additional settings, toggle **Show advanced**. -5. After configuring the alert, copy the generated alert definition from the code box. Paste this into an existing or new custom health configuration file located at `/etc/netdata/health.d/` on a Parent Agent or a Standalone Child Agent. The guide to edit health configuration files is available [here](/src/health/REFERENCE.md#edit-health-configuration-files). -6. To activate the new alert, run the command `/usr/sbin/netdatacli reload-health`. +5. After configuring the Alert, copy the generated Alert definition from the code box. Paste this into an existing or new custom health configuration file located at `/etc/netdata/health.d/` on a Parent Agent or a Standalone Child Agent. The guide to edit health configuration files is available [here](/src/health/REFERENCE.md#edit-health-configuration-files). +6. To activate the new Alert, run the command `/usr/sbin/netdatacli reload-health`. ## Alerts Configuration Manager Sections ### Alert Detection Method -An alert is triggered whenever a metric crosses a threshold: +An Alert is triggered whenever a metric crosses a threshold: - **Standard Threshold**: Triggered when a metric crosses a predefined value. - **Metric Variance**: Triggered based on the variance of the metric. - **Anomaly Rate**: Triggered based on the anomaly rate of the metric. -### Metrics Lookup, Filtering and Formula Section +### Metrics Lookup, Filtering, and Formula Section -You can read more about the different options in the [Alerts reference documentation](/src/health/REFERENCE.md) +You can read more about the different options in the [Alerts reference documentation](/src/health/REFERENCE.md). - **Metrics Lookup**: Adjust the database lookup parameters directly in the UI, including method (`avg`, `sum`, `min`, `max`, etc.), computation style, dimensions, duration, and options like `absolute` or `percentage`. -- **Alert Filtering**: The **show advanced** checkbox allows filtering of alert health checks for specific infrastructure components. Options include selecting hosts, nodes, instances, chart labels, and operating systems. -- **Formula / Calculation**: The **show advanced** checkbox allows defining a formula for the metric value, which is then used to set alert thresholds. +- **Alert Filtering**: The **show advanced** checkbox allows filtering of Alert health checks for specific infrastructure components. Options include selecting hosts, nodes, instances, chart labels, and operating systems. +- **Formula / Calculation**: The **show advanced** checkbox allows defining a formula for the metric value, which is then used to set Alert thresholds. ### Alerting Conditions -- **Thresholds**: Set thresholds for warning and critical alert states, specifying whether the alert should trigger above or below these thresholds. Advanced settings allow for custom formulas. - - **Recovery Thresholds**: Set thresholds for downgrading the alert from critical to warning or from warning to clear. +- **Thresholds**: Set thresholds for warning and critical Alert states, specifying whether the Alert should trigger above or below these thresholds. Advanced settings allow for custom formulas. + - **Recovery Thresholds**: Set thresholds for downgrading the Alert from critical to warning or from warning to clear. - **Check Interval**: Define how frequently the health check should run. -- **Delay Notifications**: Manage notification delays for alert escalations or de-escalations. +- **Delay Notifications**: Manage notification delays for Alert escalations or de-escalations. - **Agent Specific Options**: Options exclusive to the Netdata Agent, like repeat notification frequencies and notification recipients. - - **Custom Exec Script**: Define custom scripts to execute when an alert triggers. + - **Custom Exec Script**: Define custom scripts to execute when an Alert triggers. -### Alert Name, Description and Summary Section +### Alert Name, Description, and Summary Section -- **Alert Template Name**: Provide a unique name for the alert. -- **Alert Template Description**: Offer a brief explanation of what the alert monitors. -- **Alert Summary**: Create a custom title for alert notifications, which can be integrated with centralized notification systems available [here](https://learn.netdata.cloud/docs/alerts-&-notifications/notifications/centralized-cloud-notifications). +- **Alert Template Name**: Provide a unique name for the Alert. +- **Alert Template Description**: Offer a brief explanation of what the Alert diff --git a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md index 39869ac7eb1f6f..c0f0d02491bb01 100644 --- a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md +++ b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md @@ -1,24 +1,26 @@ # Centralized Cloud Notifications Reference -Netdata Cloud sends alert notifications for nodes in warning, critical, or unreachable states, ensuring alerts are managed centrally and efficiently. +Netdata Cloud sends Alert notifications for nodes in warning, critical, or unreachable states, ensuring Alerts are managed centrally and efficiently. ## Benefits of Centralized Notifications - Consolidate health status views across all infrastructure in one place. -- Set up and [manage your alert notifications easily](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md). +- Set up and [manage your Alert notifications easily](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md). - Expedite troubleshooting with tools like [Metric Correlations](/docs/metric-correlations.md) and the [Anomaly Advisor](/docs/dashboards-and-charts/anomaly-advisor-tab.md). -To avoid notification overload, **flood protection** is triggered when a node frequently disconnects or sends excessive alerts, highlighting potential issues. +> **Note** +> +> To avoid notification overload, **flood protection** is triggered when a node frequently disconnects or sends excessive Alerts, highlighting potential issues. -Admins must [enable alert notifications](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-space-notification-settings) for their Space(s). All users can then customize their notification preferences through their [account menu](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-user-notification-settings). +Administrators must [enable Alert notifications](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-space-notification-settings) for their Space(s). All users can then customize their notification preferences through their [account menu](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-user-notification-settings). > **Note** > -> Centralized alerts in Netdata Cloud are separate from the [Netdata Agent](/docs/alerts-and-notifications/notifications/README.md) notifications. Alerts must be [configured individually](/src/health/REFERENCE.md) on each node. +> Centralized Alerts in Netdata Cloud are separate from the [Netdata Agent](/docs/alerts-and-notifications/notifications/README.md) notifications. Agent Alerts must be [configured individually](/src/health/REFERENCE.md) on each node. ## Alert Notifications -Notifications can be sent via email or through third-party services like PagerDuty or Slack. Admins manage notification settings for the entire Space, while individual users can personalize settings in their profile. +Notifications can be sent via email or through third-party services like PagerDuty or Slack. Administrators can manage notification settings for the entire Space, while individual users can personalize settings in their profile. ### Service Level @@ -28,7 +30,7 @@ Notifications are sent to user-specific destinations, such as email, which are m #### System -These notifications go to general targets like a Slack channel, with admins setting rules for notification targets based on workspace or alert level. +These notifications go to general targets like a Slack channel, with administrators setting rules for notification targets based on workspace or Alert level. ### Service Classification @@ -42,11 +44,11 @@ Exclusive to [paid plans](/docs/netdata-cloud/netdata-subscription-plans.md), in ## Alert Notification Silencing Rules -Netdata Cloud offers a silencing rule engine to mute alert notifications based on specific conditions related to nodes or alert types. Learn how to manage these settings [here](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md). +Netdata Cloud offers a silencing rule engine to mute Alert notifications based on specific conditions related to nodes or Alert types. Learn how to manage these settings [here](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md). ## Flood Protection -If a node repeatedly changes state or fires alerts, flood protection limits notifications to prevent overload. You can still access node details through Netdata Cloud or directly via the local Agent dashboard. +If a node repeatedly changes state or raises Alerts, flood protection limits notifications to prevent overload. You can still access node details through Netdata Cloud or directly via the local Agent dashboard. ## Anatomy of an Email Alert Notification @@ -55,13 +57,13 @@ Email notifications provide comprehensive details: - The Space's name - The node's name - Alert status: critical, warning, cleared -- Previous alert status -- Time at which the alert triggered -- Chart context that triggered the alert -- Name and information about the triggered alert +- Previous Alert status +- Time at which the Alert triggered +- Chart context that triggered the Alert +- Name and information about the triggered Alert - Alert value -- Total number of warning and critical alerts on that node -- Threshold for triggering the given alert state +- Total number of warning and critical Alerts on that node +- Threshold for triggering the given Alert state - Calculation or database lookups that Netdata uses to compute the value -- Source of the alert, including which file you can edit to configure this alert on an individual node +- Source of the Alert, including which file you can edit to configure this Alert on an individual node - Direct link to the node’s chart in Cloud dashboards. diff --git a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md index 8754f88ea290ba..b58661551c9724 100644 --- a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md +++ b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md @@ -1,59 +1,60 @@ -# Manage alert notification silencing rules +# Manage Alert Notification Silencing Rules -From the Cloud interface, you can manage your space's alert notification silencing rules settings as well as allow users to define their personal ones. +From the Cloud interface, you can manage your space's Alert notification silencing rules settings as well as allow users to define their personal ones. ## Prerequisites -To manage **space's alert notification silencing rule settings**, you will need the following: +To manage **space's Alert notification silencing rule settings**, you will need the following: - A Netdata Cloud account - Access to the space as an **administrator** or **manager** (**troubleshooters** can only view space rules) - -To manage your **personal alert notification silencing rule settings**, you will need the following: +To manage your **personal Alert notification silencing rule settings**, you will need the following: - A Netdata Cloud account -- Access to the space with any roles except **billing** +- Access to the space with any role except **billing** ### Steps -1. Click on the **Space settings** cog (located above your profile icon) -1. Click on the **Alert & Notification** tab on the left hand-side -1. Click on the **Notification Silencing Rules** tab -1. You will be presented with a table of the configured alert notification silencing rules for: - * the space (if aren't an **observer**) - * yourself - - You will be able to: - 1. **Add a new** alert notification silencing rule configuration. - - Choose if it applies to **All users** or **Myself** (All users is only available for **administrators** and **managers**) - - You need to provide a name for the configuration so you can easily refer to it - - Define criteria for Nodes: To which Rooms will this apply? What Nodes? Does it apply to host labels key-value pairs? - - Define criteria for Alerts: Which alert name is being targeted? What alert context? Will it apply to a specific alert role? +1. Click on the **Space settings** cog (located above your profile icon). +2. Click on the **Alert & Notification** tab on the left-hand side. +3. Click on the **Notification Silencing Rules** tab. +4. You will be presented with a table of the configured Alert notification silencing rules for: + + - The space (if you aren't an **observer**) + - Yourself + + You will be able to: + + 1. **Add a new** Alert notification silencing rule configuration. + - Choose if it applies to **All users** or **Myself** (All users is only available for **administrators** and **managers**). + - You need to provide a name for the configuration so you can easily refer to it. + - Define criteria for Nodes, to which Rooms will the rule apply, on what Nodes and whether or not it applies to host labels key-value pairs. + - Define criteria for Alerts, such as Alert name is being targeted and on what Alert context. You can also specify if it will apply to a specific Alert role. - Define when it will be applied: - - Immediately, from now till until it is turned off or until a specific duration (start and end date automatically set) - - Scheduled, you specify the start and end time for when the rule becomes active and then inactive (time is set according to your browser local timezone) - Note: You are only able to add a rule if your space is on a [paid plan](https://github.com/netdata/netdata/edit/master/docs/netdata-cloud/netdata-subscription-plans.md). - 1. **Edit an existing** alert notification silencing rule configurations. You will be able to change: + - Immediately, from now until it is turned off or until a specific duration (start and end date automatically set). + - Scheduled, you can specify the start and end time for when the rule becomes active and then inactive (time is set according to your browser's local timezone). + Note: You are only able to add a rule if your space is on a [paid plan](/docs/netdata-cloud/netdata-subscription-plans.md). + 2. **Edit an existing** Alert notification silencing rule configuration. You will be able to change: - The name provided for it - Who it applies to - - Selection criteria for Nodes and Alert + - Selection criteria for Nodes and Alerts - When it will be applied - 1. **Enable/Disable** a given alert notification silencing rule configuration. + 3. **Enable/Disable** a given Alert notification silencing rule configuration. - Use the toggle to enable or disable - 1. **Delete an existing** alert notification silencing rule. - - Use the trash icon to delete your configuration - -## Silencing rules examples - -| Rule name | War Rooms | Nodes | Host Label | Alert name | Alert context | Alert instance | Alert role | Description | -| :-- | :-- | :-- | :-- | :-- | :-- | :-- | :-- | :--| -| Space silencing | All Rooms | * | * | * | * | * | This rule silences the entire space, targets all nodes and for all users. E.g. infrastructure wide maintenance window. | -| DB Servers Rooms | PostgreSQL Servers | * | * | * | * | * | * | This rules silences the nodes in the room named PostgreSQL Servers, for example it doesn't silence the `All Nodes` room. E.g. My team with membership to this room doesn't want to receive notifications for these nodes. | -| Node child1 | All Rooms | `child1` | * | * | * | * | * | This rule silences all alert state transitions for node `child1` on all rooms and for all users. E.g. node could be going under maintenance. | -| Production nodes | All Rooms | * | `environment:production` | * | * | * | * | This rule silences all alert state transitions for nodes with the host label key-value pair `environment:production`. E.g. Maintenance window on nodes with specific host labels. | -| Third party maintenance | All Rooms | * | * | `httpcheck_posthog_netdata_cloud.request_status` | * | * | * | This rule silences this specific alert since third party partner will be undergoing maintenance. | -| Intended stress usage on CPU | All Rooms | * | * | * | `system.cpu` | * | * | This rule silences specific alerts across all nodes and their CPU cores. | -| Silence role webmaster | All Rooms | * | * | * | * | * | `webmaster` | This rule silences all alerts configured with the role `webmaster`. | -| Silence alert on node | All Rooms | `child1` | * | `httpcheck_posthog_netdata_cloud.request_status` | * | * | * | This rule silences the specific alert on the `child1` node. | -| Disk Space alerts on mount point | All Rooms | * | * | `disk_space_usage` | `disk.space` | `disk_space_opt_baddisk` | * | This rule silences the specific alert instance on all nodes `/opt/baddisk`. | + 4. **Delete an existing** Alert notification silencing rule. + - Use the trash icon to delete your configuration + +## Silencing Rules Examples + +| Rule name | War Rooms | Nodes | Host Label | Alert name | Alert context | Alert instance | Alert role | Description | +|:---------------------------------|:-------------------|:---------|:-------------------------|:-------------------------------------------------|:--------------|:-------------------------|:------------|:--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| +| Space silencing | All Rooms | * | * | * | * | * | * | This rule silences the entire space, targets all nodes, and for all users. E.g. infrastructure-wide maintenance window. | +| DB Servers Rooms | PostgreSQL Servers | * | * | * | * | * | * | This rule silences the nodes in the room named PostgreSQL Servers, for example, it doesn't silence the `All Nodes` room. E.g. My team with membership to this room doesn't want to receive notifications for these nodes. | +| Node child1 | All Rooms | `child1` | * | * | * | * | * | This rule silences all Alert state transitions for node `child1` in all rooms and for all users. E.g. node could be going under maintenance. | +| Production nodes | All Rooms | * | `environment:production` | * | * | * | * | This rule silences all Alert state transitions for nodes with the host label key-value pair `environment:production`. E.g. Maintenance window on nodes with specific host labels. | +| Third party maintenance | All Rooms | * | * | `httpcheck_posthog_netdata_cloud.request_status` | * | * | * | This rule silences this specific Alert since the third-party partner will be undergoing maintenance. | +| Intended stress usage on CPU | All Rooms | * | * | * | `system.cpu` | * | * | This rule silences specific Alerts across all nodes and their CPU cores. | +| Silence role webmaster | All Rooms | * | * | * | * | * | `webmaster` | This rule silences all Alerts configured with the role `webmaster`. | +| Silence Alert on node | All Rooms | `child1` | * | `httpcheck_posthog_netdata_cloud.request_status` | * | * | * | This rule silences the specific Alert on the `child1` node. | +| Disk Space Alerts on mount point | All Rooms | * | * | `disk_space_usage` | `disk.space` | `disk_space_opt_baddisk` | * | This rule silences the specific Alert instance on all nodes `/opt/baddisk`. | diff --git a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md index 1262ba2279c89b..47709c0393b219 100644 --- a/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md +++ b/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md @@ -1,73 +1,72 @@ -# Manage notification methods +# Manage Notification Methods -From the Cloud interface, you can manage your space's notification settings as well as allow users to personalize their notifications setting +From the Cloud interface, you can manage your Space's notification settings as well as allow users to personalize their notification settings. -## Manage space notification settings +## Manage Space Notification Settings ### Prerequisites -To manage space notification settings, you will need the following: +To manage Space notification settings, you will need the following: - A Netdata Cloud account -- Access to the space as an **administrator** +- Access to the Space as an **administrator** -### Available actions per notification methods based on service level +### Available Actions per Notification Method Based on Service Level -| **Action** | **Personal service level** | **System service level** | -| :- | :-: | :-: | -| Enable / Disable | X | X | -| Edit | | X | | -| Delete | X | X | -| Add multiple configurations for same method | | X | +| **Action** | **Personal Service Level** | **System Service Level** | +|:------------------------------------------------|:--------------------------:|:------------------------:| +| Enable / Disable | X | X | +| Edit | | X | +| Delete | X | X | +| Add multiple configurations for the same method | | X | -Notes: -* For Netadata provided ones you can't delete the existing notification method configuration. -* Enable, Edit and Add actions over specific notification methods will only be allowed if your plan has access to those ([service classification](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-classification)) +> **Notes** +> +> - For Netdata provided ones, you can't delete the existing notification method configuration. +> - Enable, Edit, and Add actions over specific notification methods will only be allowed if your plan has access to those ([service classification](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-classification)). ### Steps -1. Click on the **Space settings** cog (located above your profile icon) -1. Click on the **Alerts & Notification** tab on the left hand-side -1. Click on the **Notification Methods** tab -1. You will be presented with a table of the configured notification methods for the space. You will be able to: +1. Click on the **Space settings** cog (located above your profile icon). +2. Click on the **Alerts & Notifications** tab on the left-hand side. +3. Click on the **Notification Methods** tab. +4. You will be presented with a table of the configured notification methods for the Space. You will be able to: 1. **Add a new** notification method configuration. - - Choose the service from the list of the available ones, you'll may see a list of unavailable options if your plan doesn't allow some of them (you will see on the - card the plan level that allows a specific service) - - You can optionally provide a name for the configuration so you can easily refer to what it - - Define filtering criteria. To which Rooms will this apply? What notifications I want to receive? (All Alerts and unreachable, All Alerts, Critical only) - - Depending on the service different inputs will be present, please note that there are mandatory and optional inputs - - If you doubts on how to configure the service you can find a link at the top of the modal that takes you to the specific documentation page to help you - 1. **Edit an existing** notification method configuration. Personal level ones can't be edited here, see [Manage user notification settings](#manage-user-notification-settings). You will be able to change: + - Choose the service from the list of available ones. The available options will depend on your subscription plan. + - You can optionally provide a name for the configuration so you can easily refer to it. + - You can define the filtering criteria, regarding which Rooms the method will apply, and what notifications you want to receive (All Alerts and unreachable, All Alerts, Critical only). + - Depending on the service, different inputs will be present. Please note that there are mandatory and optional inputs. + - If you have doubts on how to configure the service, you can find a link at the top of the modal that takes you to the specific documentation page to help you. + 2. **Edit an existing** notification method configuration. Personal level ones can't be edited here, see [Manage User Notification Settings](#manage-user-notification-settings). You will be able to change: - The name provided for it - Filtering criteria - - Service specific inputs - 1. **Enable/Disable** a given notification method configuration. - - Use the toggle to enable or disable the notification method configuration - 1. **Delete an existing** notification method configuration. Netdata provided ones can't be deleted, e.g. Email - - Use the trash icon to delete your configuration + - Service-specific inputs + 3. **Enable/Disable** a given notification method configuration. + - Use the toggle to enable or disable the notification method configuration. + 4. **Delete an existing** notification method configuration. Netdata provided ones can't be deleted, e.g., Email. + - Use the trash icon to delete your configuration. -## Manage user notification settings +## Manage User Notification Settings ### Prerequisites -To manage user specific notification settings, you will need the following: +To manage user-specific notification settings, you will need the following: - A Cloud account -- Have access to, at least, a space +- Access to, at least, a Space -Note: If an administrator has disabled a Personal [service level](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-level) notification method this will override any user specific setting. +Note: If an administrator has disabled a Personal [service level](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-level) notification method, this will override any user-specific setting. ### Steps -1. Click on the **User notification settings** shortcut on top of the help button -1. You are presented with: - - The Personal [service level](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-level) notification methods you can manage - - The list spaces and rooms inside those where you have access to - - If you're an administrator, Manager or Troubleshooter you'll also see the Rooms from a space you don't have access to on **All Rooms** tab and you can activate notifications for them by joining the room -1. On this modal you will be able to: - 1. **Enable/Disable** the notification method for you, this applies accross all spaces and rooms - - Use the toggle enable or disable the notification method - 1. **Define what notifications you want** to per space/room: All Alerts and unreachable, All Alerts, Critical only or No notifications - 1. **Activate notifications** for a room you aren't a member of - - From the **All Rooms** tab click on the Join button for the room(s) you want - +1. Click on the **User notification settings** shortcut on top of the help button. +2. You are presented with: + - The Personal [service level](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/centralized-cloud-notifications-reference.md#service-level) notification methods you can manage. + - The list of Spaces and Rooms inside those where you have access to. + - If you're an Administrator, Manager, or Troubleshooter, you'll also see the Rooms from a Space you don't have access to on the **All Rooms** tab, and you can activate notifications for them by joining the Room. +3. On this modal you will be able to: + 1. **Enable/Disable** the notification method for you; this applies across all Spaces and Rooms. + - Use the toggle to enable or disable the notification method. + 2. **Define what notifications you want** per Space/room: All Alerts and unreachable, All Alerts, Critical only, or No notifications. + 3. **Activate notifications** for a Room you aren't a member of. + - From the **All Rooms** tab, click on the Join button for the Room(s) you want.