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reporting_issues_and_contact.md

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Reporting issues

There are several channels suited for reporting issues and asking for doubts in general. Each one depends on the nature of the question:

  • Use stackoverflow.com for specific questions about this software. Typically, these will be related to installation problems, errors and bugs. Development questions when forking the code are welcome as well. Use the fiware-cygnus tag.
  • Use ask.fiware.org for general questions about FIWARE, e.g. how many cities are using FIWARE, how can I join the accelarator program, etc. Even for general questions about this software, for instance, use cases or architectures you want to discuss.
  • Personal email, as listed below.

NOTE: Please try to avoid personally emailing the contributors unless they ask for it. In fact, if you send a private email you will probably receive an automatic response enforcing you to use stackoverflow.com or ask.fiware.org. This is because using the mentioned methods will create a public database of knowledge that can be useful for future users; private email is just private and cannot be shared.

Cygnus Core Team