error on android and black screen on iOS

[tomasmedina]

Hello i have added the library to my project as it follows

    const config = {
      appId: 'MYAPPID',
      zendeskUrl: 'MYURL',
      clientId: 'MYCLIENTID',
    };

    ZendeskSupport.initialize(config);
    const identity = {
      customerEmail: '[email protected]',
      customerName: 'Foo Bar',
    };

    ZendeskSupport.setupIdentity(identity);
  }

  showHelpCenter = () => {
    const customFields = {
      customFieldId: 'test',
    };
    ZendeskSupport.callSupport(customFields);
  }

and I am calling the showHelpCenter method via a button. The problem occurs after i press the button I get a view with a black screen in iOS and a For input string: "customField" error on Android. Maybe I'm missing something but I do not know what it could be any help or indication on where my implementaion is failing would be of great help. Thanks in advance!

[LeoMosiah]

Same problem here