From a1f0ab14f6fec5f3957882377fbed3298efd29f0 Mon Sep 17 00:00:00 2001 From: G Johansson Date: Thu, 12 Dec 2024 20:39:19 +0100 Subject: [PATCH] Add troubleshooting section to Nord Pool (#36302) Co-authored-by: Simon Lamon <32477463+silamon@users.noreply.github.com> Co-authored-by: Franck Nijhof --- source/_integrations/nordpool.markdown | 8 ++++++++ 1 file changed, 8 insertions(+) diff --git a/source/_integrations/nordpool.markdown b/source/_integrations/nordpool.markdown index 48df43c51fd2..b0e4013f321c 100644 --- a/source/_integrations/nordpool.markdown +++ b/source/_integrations/nordpool.markdown @@ -45,6 +45,14 @@ Data is polled from the **Nord Pool** API on an hourly basis, exactly on the hou If polling cannot happen because of no connectivity or a malfunctioning API, there is no retry; the next periodic update will try again. +## Troubleshooting + +This service is reliant on an internet connection and that the **Nord Pool** API is available. Here are the things you can try before raising an issue: + +- Check that internet is available from your Home Assistant instance. +- Check that the **Nord Pool** API is available by clicking [here](https://dataportal-api.nordpoolgroup.com/api/DayAheadPrices). You should get a JSON back with the title `Unauthorized`. +- Use `curl` in a terminal on your Home Assistant instance using the same URL as previously opened in the browser. `curl https://dataportal-api.nordpoolgroup.com/api/DayAheadPrices` + ## Sensors The integration will create entities showing today's energy prices for the configured market area. Only the base energy price is shown. VAT and other additional costs are not included.