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Update package number in express orders #235

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nchatzidakis opened this issue May 23, 2024 · 3 comments
Open

Update package number in express orders #235

nchatzidakis opened this issue May 23, 2024 · 3 comments

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@nchatzidakis
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Hello!

Is there a way to change the number of parcels you will send for an express order through the API (this option is available in the UI)?

@fotistsisk
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Dear nchatzidakis,

Thank you for reaching out to us regarding your query on modifying the number of parcels for express orders.

We regret to inform you that, at this time, our API does not support the functionality to change the number of parcels for an express order. This option is currently only available through our user interface (UI).

We understand that this may cause some inconvenience and appreciate your understanding. Please be assured that we will take your feedback into consideration as we continue to improve our services.

If you have any further questions or require assistance with other aspects of our service, please do not hesitate to contact us.

Best regards,
Tsiskakis Fotis

@aftersalesprogr
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Hi @fotistsisk,

We noticed in the updated documentation (https://developer.skroutz.gr/smart_cart/orders_api/#accept-a-single-order) that you've added an option for "number_of_parcels".

Is there any way to edit an auto-accepted order via the API, or is this still something that needs to be done through the user interface?

@fotistsisk
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Hello @aftersalesprogr,

Unfortunately, for auto-accepted orders, changes to the number of parcels must still be done through the user interface(merchant's panel). The API currently does not support editing these orders directly after the auto-accept. If you have any other questions or need further assistance, feel free to ask!

Best regards,
Tsiskakis Fotis

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