You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
By assigning the permission “Manage participating conversations and those assigned to them””, the “All” tab will show all conversations, even those in which the agent is not a participant.
To Reproduce
Create a custom role assigning the permission “Manage participating conversations and those assigned to them”
Assign this custom role to an agent
Access the dashboard as that agent
Access the “All” tab
All conversations will be there, even those assigned to other agents in which this agent is not participating.
Expected behavior
The "all" tab should show conversations assigned to the agent and conversations that the agent is participating in. Unassigned conversations and those assigned to other agents that this agent is not participating in should not appear.
Environment
Docker
Cloud Provider
None
Platform
None
Operating system
No response
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
The text was updated successfully, but these errors were encountered:
Describe the bug
By assigning the permission “Manage participating conversations and those assigned to them””, the “All” tab will show all conversations, even those in which the agent is not a participant.
To Reproduce
Expected behavior
The "all" tab should show conversations assigned to the agent and conversations that the agent is participating in. Unassigned conversations and those assigned to other agents that this agent is not participating in should not appear.
Environment
Docker
Cloud Provider
None
Platform
None
Operating system
No response
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
The text was updated successfully, but these errors were encountered: