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Add "Label" as condition in automations rules #122

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laianeramos opened this issue Sep 5, 2024 · 1 comment
Open

Add "Label" as condition in automations rules #122

laianeramos opened this issue Sep 5, 2024 · 1 comment

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@laianeramos
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laianeramos commented Sep 5, 2024

Is your feature or enhancement related to a problem? Please describe.

Sometimes we need to create automation rules when a label is added to a conversation or a contact.

Describe the solution you'd like

My suggestion is to add "label" as condition in the automation rules (conversation created, updated or opened)

Describe alternatives you've considered

No response

Additional context

No response

@laianeramos laianeramos changed the title Add "Label" and "Agent" as conditions in automations rules Add "Label" as condition in automations rules Oct 14, 2024
@murilloimparavel
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Isso séria muito bom mesmo! @nestordavalos é complexo implementar?

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