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Renewing domain product fails #1590

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gtandersen opened this issue Aug 10, 2024 · 0 comments
Open

Renewing domain product fails #1590

gtandersen opened this issue Aug 10, 2024 · 0 comments
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bug Something isn't working P3-medium Priority medium

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@gtandersen
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Describe the bug

When clicking to renew a hosted domain product on Your Subscriptions it fails with "Failed to determine domain for the product. Try again later or contact Runbox Support".

Could be caused by #1508.

To Reproduce
Steps to reproduce the behavior:

  1. Go to https://runbox.com/app/account/subscriptions
  2. Click the Renew button next to e.g. a "renew .COM 1 year(s) " product,
  3. Observe the error message.

Expected behavior
The product should be added to the shopping cart and be possible to renew.

Screenshots

Domain renewal

Desktop (please complete the following information):

  • OS: maCOS
  • Browser: Firefox
@gtandersen gtandersen added bug Something isn't working P3-medium Priority medium labels Aug 10, 2024
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Labels
bug Something isn't working P3-medium Priority medium
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