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Posthog crashes seconds after I open a session recording in dashboard #21874

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Abhid14 opened this issue Apr 26, 2024 · 3 comments · Fixed by #21898 · May be fixed by rrweb-io/rrweb#1462
Closed

Posthog crashes seconds after I open a session recording in dashboard #21874

Abhid14 opened this issue Apr 26, 2024 · 3 comments · Fixed by #21898 · May be fixed by rrweb-io/rrweb#1462
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bug Something isn't working right feature/replay Features for Team Replay

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@Abhid14
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Abhid14 commented Apr 26, 2024

Bug Description

Posthog crashes seconds after I open a recording.

When I open a session recording on Posthog it crashes.

How to reproduce

  1. Go to Posthog Dashboard open a session or any long session recording
  2. You will see Posthog Crashing

Screenshot

Screenshot 2024-04-26 at 09 56 54

Crash Logs:

An error has occurred
TypeError: a.pause is not a function
at https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:39879
at Map.forEach ()
at Fw.syncAllMediaElements (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:39824)
at Fw.pause (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:39938)
at https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:27732
at Array.map ()
at Object.emit (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:27716)
at QG.pause (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:707:51611)
at setPause (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:708:49763)
at https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:2:10493
at Object.dispatch (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:2:22661)
at t.actions. (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:2:12293)
at JRt.Nf.maxWait (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:709:8470)
at k (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:213:915)
at S (https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:213:1563)
at https://app-static-prod.posthog.com/static/chunk-V7DPKPDG.js:709:8530
at _u (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:13:24250)
at ia (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:13:42327)
at https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:13:40664
at Nd (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:6:26129)
at MessagePort.Vd (https://app-static-prod.posthog.com/static/chunk-NB5N7CJB.js:6:26523)

Debug info

Session: https://us.posthog.com/project/sTMFPsFhdP1Ssg/replay/018f188b-6ba8-7b2f-9bdd-7cc839a5c04c?t=1550 (at https://us.posthog.com/project/63817#sessionRecordingId=018f189e-2825-70db-b545-c9874df9ae73&panel=support%3Abug%3A%3A)
Admin: http://go/adminOrgUS/018ee1ab-f990-0000-c733-b899762709c8 (Project: 63817)
Sentry: http://go/sentryUS/63817
@Abhid14 Abhid14 added the bug Something isn't working right label Apr 26, 2024
@marandaneto marandaneto added the feature/replay Features for Team Replay label Apr 26, 2024
@marandaneto
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Hi @Abhid14 sorry about that, we're currently investigating this issue, thanks.

@marandaneto marandaneto mentioned this issue Apr 26, 2024
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@daibhin daibhin mentioned this issue Apr 26, 2024
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Juice10 added a commit to rrweb-io/rrweb that referenced this issue May 1, 2024
@Juice10
Fix media replay bug when target is not an AUDIO or VIDEO element
d667da8 
Potentially fixes PostHog/posthog#21874
And potentially fixes #1461
@Juice10 Juice10 mentioned this issue May 1, 2024
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@daibhin daibhin mentioned this issue May 3, 2024
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@daibhin
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daibhin commented May 3, 2024

Still being reported as of https://posthoghelp.zendesk.com/agent/tickets/13038

@daibhin daibhin reopened this May 3, 2024
@marandaneto
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#22060 fixes it

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Labels
bug Something isn't working right feature/replay Features for Team Replay
Projects
All issues labelled feature/(recordings|replay|toolbar|apm|notebooks)
Status: Done
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3 participants
@marandaneto @daibhin @Abhid14