Contact not found in Craft search, but it exists in the CSV export

[alexanderbuergin]

Bug Report

We’re using the Campaign plugin in a project and currently have approximately 5,000 contacts registered. We’re encountering the following issue:

When we search for a specific email address within the Craft CMS interface (under “All Contacts”), the contact does not appear in the search results.

However, if we export the contact list as a CSV file, the email address is visible in the exported data.

Here’s what we’ve tried so far to resolve the issue:
1. We used the Command-Line Interface (CLI) to resave all contacts (craft campaign/contacts/resave). This ran without any errors, but the issue persists.
2. We suspect the problem might be related to the search index, but we couldn’t find any information about rebuilding or updating the search index for the Campaign plugin in the documentation.

Our Questions:
• Is there a way to rebuild or refresh the search index for the Campaign plugin?
• Could the issue stem from another area we haven’t considered?

We would appreciate any support or guidance on resolving this issue.

Thank you in advance!

Plugin Version

3.5.7

Craft CMS Version

5.5.4

PHP Version

No response

[bencroker]

You can try rebuilding your search indexes using the command:
php craft resave/contacts --update-search-index

Reference: https://craftcms.com/docs/5.x/system/searching.html#rebuilding-your-search-indexes

[alexanderbuergin]

--update-search-index did the trick. Thanks