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Plaid sdk is showing only loading screen on devices running Android 7.0 (API Level 24) #225

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antonPolosin opened this issue May 16, 2022 · 9 comments

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@antonPolosin
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The problem

As stated in the title

Environment

Android OS Version Android 7.0 (API Level 24)
Android Devices/Emulators Pixel 2 emulator

Steps to Reproduce

Open Plaid sdk on device running Android 7.0 (API Level 24)

Expected Result

Plaid should show greeting screen

Screenshots

Screen Shot 2022-05-16 at 11 35 11 am

Logs

Not sure if it's helpful but that what i can see in logcat
W/art: Attempt to remove non-JNI local reference, dumping thread
this line is repeted

@amytang0
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amytang0 commented May 16, 2022 via email

@antonPolosin
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3.6.0

@amytang0
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amytang0 commented May 16, 2022 via email

@antonPolosin
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Bumped Plaid sdk version to 3.7.0 but it's still showing only loading screen on api level 24

@amytang0
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amytang0 commented May 17, 2022

Can you post a link-session-id of a failing session? And/or make sure your caches are cleared and pulling in the new dependency? You can check by looking at ./gradlew dependencies | grep link

@GuyDavisGF
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I'm seeing this same issue still on sdk version 3.9.0
Same Android API level 24. Same log message repeated.

@brianwernick
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We are seeing this as well with sdk version 3.10.0

Logcat
W/art: Attempt to remove non-JNI local reference, dumping thread
W/cr_BindingManager: Cannot call determinedVisibility() - never saw a connection for the pid: 12954
D/cr_Ime: [InputMethodManagerWrapper.java:59] isActive: false
I/chromium: [INFO:CONSOLE(7)] "The key "viewport-fit" is not recognized and ignored.", source: https://secure.plaid.com/link/v2/stable/link.html?androidSdkImplementation=inProcess&env=sandbox&isMobile=true&isWebview=true&linkOpenId=e740c530-213d-410b-9ccd-2a1035b8cec0&linkPersistentId=a3801031-39d3-4b01-82be-e17956331e5e&linkSdkVersion=3.10.0&token=link-sandbox-e4de7ba0-cd8e-4038-a581-07cd00970ec9 (7)
W/art: Attempt to remove non-JNI local reference, dumping thread
I/chromium: [INFO:CONSOLE(2)] "TypeError: j.replaceWith is not a function", source: https://secure.plaid.com/link/2.0.1340/flink.js (2)
I/chromium: [INFO:CONSOLE(2)] "Uncaught TypeError: j.replaceWith is not a function", source: https://secure.plaid.com/link/2.0.1340/flink.js (2)
W/art: Attempt to remove non-JNI local reference, dumping thread
Dependencies Grep
+--- com.plaid.link:sdk-core:3.10.0
+--- com.plaid.link:sdk-core:{strictly 3.10.0} -> 3.10.0 (c)

@antonPolosin
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antonPolosin commented Jul 11, 2022

@amytang0 any updates on this issue. trying to use 3.9.0 Plaid sdk and still facing the same issue. Plaid link flow is failing to open on api level 24 and 21?

Logcat:
E/eglCodecCommon: glUtilsParamSize: unknow param 0x000085b5

@AlexandrYelopau
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@amytang0 any updates on this issue? 3.10.1 still not working on api level 24 and 21

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