Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Pieces OS crashes after upgraded to 10.9.1 #430

Closed
1 task
gonzososa opened this issue Oct 18, 2024 · 8 comments
Closed
1 task

Pieces OS crashes after upgraded to 10.9.1 #430

gonzososa opened this issue Oct 18, 2024 · 8 comments
Assignees
Labels
app:pieces os bug Something isn't working fixed

Comments

@gonzososa
Copy link

Software

Pieces OS

Operating System / Platform

macOS

Your Pieces OS Version

10.1.10

Early Access Program

  • Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

After upgrade Pieces OS to 10.1.9 it started to crash every time. Tried reinstall that version but failure remains, then upgrade to version 10.1.10 but the issue is still happen.

Attached is a fragment of crash log report.

thanks for your help.

crash_log.txt

@sam-at-pieces
Copy link

Thank you for raising this issue @gonzososa, that must be very frustrating! @mack-at-pieces @brian-pieces, from the logs this looks like it could be a llamacpp dylib issue or an issue with rendering in flutter, what do you think?

@mack-at-pieces
Copy link
Collaborator

@sam-at-pieces Could be one or the other, or both. @gonzososa thanks for sharing this issue. Can you please share some additional information to help us debug.

  1. What is your macOS version?
  2. There are log files located at User/{user}/Library/com.pieces.os/production/Support/logs - can you please share the most recent one for a day you experienced the crash?

Thanks so much.

@gonzososa
Copy link
Author

Hey @mack-at-pieces sure, here it is.

OS Version: MacOS Ventura 13.6.9 (22G830)

Cheers.

log-10192024.txt
log-10172024.txt
log-10162024.txt
log-10152024.txt

@mark-at-pieces
Copy link
Member

Hey @gonzososa would you be willing to chat in realtime? We are not 100% sure the cause of this issue(and are unable to reproduce) however we have a few Ideas.

Here is a link to my calendar: https://calendar.app.google/Xo2kHrXMduE3xiDU6

We would be super grateful and toss you a gift card or some merch from the Pieces Store.

Looking forward to hearing from you!

@gonzososa
Copy link
Author

gonzososa commented Oct 29, 2024 via email

@gonzososa
Copy link
Author

Hello there, just to let you know that the issue has been resolved. As I said I upgraded OS and although it doesn't fix the problem (pieces-os continued to crash) eventually an update appears and after upgrade it to version 10.1.11 everthing is working well.

Best regards.

@tsavo-at-pieces
Copy link
Contributor

Hey there! @gonzososa amazing to hear. We just pushed out another critical release see #444 - try that one out and let us know how it goes for you 🤝

@gonzososa
Copy link
Author

gonzososa commented Nov 8, 2024 via email

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
app:pieces os bug Something isn't working fixed
Projects
None yet
Development

No branches or pull requests

7 participants