Pieces Copilot shows nothing

[gigit0000]

Software

VS Code

Operating System / Platform

Windows

Your Pieces OS Version

Latest

Early Access Program

• Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Hi, I installed the package, but in VSCode, it doesn't show anything as in the screenshot. Maybe it's not figured correctly. Can anyone

help?

[rosie-at-pieces]

Hi @gigit0000 so sorry this is happening! Step one for troubleshooting is to uninstall the plugin and reinstall it - let me know if that helps at all

[gigit0000]

I did, but it didn't work. I think it's related to Pieces OS, which doesn't open at all.

[mack-at-pieces]

Hey @gigit0000 - Can you access http://localhost:1000/.well-known/version in your browser and share a screenshot here? Thanks!

[gigit0000]

Hi, It's 10.1.1 in text. I'm not sure it's what you need.

[mack-at-pieces]

Okay that's perfect. That was to make sure that Pieces OS is successfully running. Do you happen to have any security software or firewalls running that might interfere with your ability to access a static site on a localhost port? @gigit0000

[gigit0000]

Oh, yes. But when I installed Pieces, I allowed it as an exception in Avast.

[mack-at-pieces]

It's possible that may still be interfering. Would you be willing to turn off any blockers and give it a try to see if that's the cause?

[gigit0000]

Unfortunately, it still doesn't work.

BTW, I just found Pieces OS in the hidden block of task bar. Should it always be running on Windows?

[gigit0000]

Never mind. I'll try out one day again. Thanks for your support.

[ynhong1]

I faced the same problem, the Pieces Copilot doesn't show anything in my VS code. But it's wired because the Pieces Desktop is working correctly. It seemed problem is related to VS code integration, not security software or firewalls.

[ynhong1]

After I forcely shutdown the Pieces OS, and then re-start Visual Studio Code again, my problem seemed disappeared. The Pieces Copilot VS code plug-in can run correctly now.

[rosie-at-pieces]

Hi everyone,

We're trying to track this issue down, would you please use this link to set up a call with Mark? And if you're available today but don't see a time please just email [email protected] with some times that work for you and he'll get you in!

[joberror]

Yes! I am facing this exact issue currently, Pieces Explorer is working fine, but Pieces Copilot isn't showing anything. Restarted VS Code many times, shutdown the PC, but still the same. Everything else is working aside Pieces Copilot not showing anything.

it started recently.

[rosie-at-pieces]

@joberror I'm so sorry you are running into this. Are you able to hop on a call with us? You can use this link to find a time that works for you!