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Not starting the queue to download and message appear that the queue is completed #994

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AmiraliToori opened this issue Jul 6, 2024 · 3 comments

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@AmiraliToori
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System Details:

  • Operating System: Linux

  • Distro(For GNU/Linux and BSD users): Kubuntu 22.04.3

  • Desktop Environment(For GNU/Linux and BSD users): Plasma 5.27.11

  • Persepolis Version: 4.2.0

  • How do you install Persepolis? (Repositories, source, ...) Source

  • Please attach log files if crash or paste error message

Issue Description and steps to reproduce:

  1. Add the links to Download Queue to download for later
  2. Start the queue
  3. Close the Persepolis completely
  4. Start again the Persepolis
  5. Start the Download Queue
  6. Now just keep saying that the Queue is completed, which is not!
    2024-07-06_07-25
@alireza-amirsamimi
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Hello
Please attach log.
please select "show log file" from help menu and if possible, send me a part of the log related to this download queue.
I guess some downloads failed and the download queue did not end successfully. Showing "Queu complete" message means that the download queue has ended even if it is not successful.

@AmiraliToori
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How find log files, when Persepolis fails to start?
After that when I faced this issue, the program failed to start, I updated it to 4.3.0 and nothing changed, tried to remove and install it again, but the problem remains.

Hello Please attach log. please select "show log file" from help menu and if possible, send me a part of the log related to this download queue. I guess some downloads failed and the download queue did not end successfully. Showing "Queu complete" message means that the download queue has ended even if it is not successful.

@alireza-amirsamimi
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alireza-amirsamimi commented Jul 6, 2024

Please run Persepolis and start queue again. When "Queue complete" notification is displayed, then from help menu select "show log file".
Scroll log window from bottom to top and you will find something like this(with date and time):

"
===================================================

Persepolis Download Manager, 2024/07/06 09:43:51
"
copy log from this line to the end please.

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