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Freshly installed OsmAnd is confusing new users #21419

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readonly24 opened this issue Nov 22, 2024 · 10 comments
Open

Freshly installed OsmAnd is confusing new users #21419

readonly24 opened this issue Nov 22, 2024 · 10 comments
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@readonly24
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readonly24 commented Nov 22, 2024

Describe the idea

When you install OsmAnd for the first time, you end up with an empty screen and just nothing happens. For first time users this is very confusing.

Expected behaviour

After OsmAnd was installed

  1. Ask for GPS permission.
  2. Set the zoom level, that one actually can see something of the basic world map.
  3. Ask for downloading the more detailed world map, show a toast message that the map is being downloaded in the backgroud. After download has finished load the map and display it.
  4. If GPS is fixed, ask for download the detailed map of the current location, load the map and display it.

Alternatives you've considered

None

Context

Demo video

Timeline.1.mp4
@yuriiurshuliak
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We appreciate your feedback and will review these ideas to improve the onboarding experience for new users.

@vshcherb
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We need to understand what location by default is displayed, probably it should be worldwide overview and not a blank screen? Like (0,0) - zoom 5

@vshcherb vshcherb added this to the 4.9-android milestone Nov 22, 2024
@dmpr0
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dmpr0 commented Nov 22, 2024

Ask for GPS permission.

OsmAnd requests GPS access only when it is needed.

Ask for downloading the more detailed world map.

Most users don't need these maps; the basic version is included with the app.

Ask for downloading a more detailed world map.

If the user declines > end up with an empty screen and just nothing happens.
If the user skips the start screen > end up with an empty screen and just nothing happens.

If the user doesn't read the text on the screen > end up with an empty screen and just nothing happens.

@DmitryAlexei
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DmitryAlexei commented Nov 22, 2024

Probably we can show online map at a first start?

  • and propose to download offline vector maps if user would like to use navigation or Pro features?

@Nine-Tailed
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Probably we can show online map at a first start?

Then users will remain on the online map without figuring out how to switch to the offline map ;)

@readonly24
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readonly24 commented Nov 22, 2024

OsmAnd requests GPS access only when it is needed.

Yes, but I think this should be the first question, because I think almost every new user wants to use GPS.

Most users don't need these maps; the basic version is included with the app.

That's ok, but set the zoom level, that one actually can see something of the basic world map.

There are not only technically skilled users, so I think they should have a more user friendly start.

@readonly24
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If I start from myself, when I install a navigation app, I expect to see a map and my location or so right after the first run, but for sure not just an blank screen.

@vshcherb vshcherb modified the milestones: 4.9-android, 5.0-android Nov 24, 2024
@vshcherb
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Is it reproduced? @DmitryAlexei - it's still in reproducing stage to figure out if there are other conditions involved

@DmitryAlexei
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DmitryAlexei commented Nov 25, 2024

Release version from Google play, VPN is active

  • after first start, it is proposed to download the Central region map (it is not clear of what country)
  • skip download and see a blank screen
  • you need to tap "-" many times before you see the map
  • it is not suggested to grant GPS permission before you tap on "my location" icon
2024-11-25.19.33.03.mp4

@vshcherb
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vshcherb commented Nov 26, 2024

ToDo

  • Zoom level = 9, if user Skip download & No offline maps are present.
  • Zoom level = 13, if user download map on Start screen. (as it works now)
Dowloaded map, 13 Skipped download, 9

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