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"ticket created by" param in mail template. #910
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ivanhalencp
changed the title
"ticket create by" param in mail template.
"ticket created by" param in mail template.
May 18, 2016
I tried to use this parameter(%{assigner}) but comes empty. |
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In our team, according to our way of working, we need to know in the mail notice new ticket created , by whom it was created.
Thanks,
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