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PHP Fatal error: Cannot redeclare class PEAR in /home/<user dir>/public_html/ostic/include/pear/PEAR.php on line 87 #904

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lcwsoft opened this issue Jun 23, 2015 · 3 comments

lcwsoft commented Jun 23, 2015

Hi,

A client of ours is attempting to use osTicket and is getting the following error.

PHP Fatal error: Cannot redeclare class PEAR in /home/xxx/public_html/ostic/include/pear/PEAR.php on line 87\n, referer: http://xxx.com/ostic/scp/

I've X'd out the user and domain name, keeping the error itself intact. It looks like osTicket is trying to redeclare PEAR when PHP already provides it. You may wish to add a check for it.

Contributor

greezybacon commented Jun 24, 2015

@lcwsoft what version of osTicket are you using? Where did you get it?

Author

lcwsoft commented Aug 10, 2015

osTicket 1.7.14 and it was installed fresh via Softaculous

Author

lcwsoft commented Aug 10, 2015

Actually correction, it is 1.9.5.1

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