Repository import fails

[stevelhanna]

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I'm an open source newbie and trying this for the first time. Trying to import the Odoo/odoo public repository on github into my own private repository so I can do some development. It runs for about a couple of hours then I get an email saying that it failed. The is no log referenced in the email. I have told it to try again but it failed a second time. Have no idea where to look for diagnostic information. How do I troubleshoot this?

[erickdc7]

When troubleshooting a repository import failure on GitHub, here are some steps you can take to diagnose and resolve the issue:

1. Check GitHub's Documentation: Review GitHub's documentation on troubleshooting cloning errors for common issues and solutions.
2. Verify Repository Size: Ensure the repository you're importing isn't too large. GitHub has a recommended size limit for repositories, and importing very large repositories can cause issues.
3. Check Access Permissions: Make sure you have the necessary permissions to access the repository you're trying to import. If it's a private repository, you'll need to have access rights.
4. Use Personal Access Tokens: If authentication is required, use a personal access token instead of your password. This is especially important if you have two-factor authentication enabled.
5. Check Network Issues: Network problems can interrupt the import process. Ensure you have a stable internet connection during the import.
6. Contact GitHub Support: If you're unable to resolve the issue using the above steps, reach out to GitHub support for assistance. Provide them with details about the repository and the steps you've taken so far.

Remember to provide as much information as possible when seeking help, including any error messages you've received and the actions you've tried. This will help support staff or the community to assist you more effectively.