Projects not sending invite notifications or showing in Projects tab #55148
Replies: 33 comments 1 reply
-
There could be several reasons why the invited user is not receiving notifications or having the project appear on their profile. Here are some troubleshooting steps you can try: 1- Check the user's notification settings: The invited user may have turned off email or web notifications from GitHub. Ask them to check their notification settings and ensure that they are set up to receive notifications for the types of events they want to be notified about. 2- Confirm the user's email address: Make sure that the email address associated with the user's GitHub account is correct and that it is not being filtered or blocked by their email provider. 3- Verify the invitation was sent: Double-check that you sent the invitation to the correct username or email address and that it was not accidentally sent to the wrong person. 4- Check the user's GitHub account status: If the user's account has been flagged or suspended by GitHub for any reason, they may not be able to receive notifications or access certain features. If none of these steps resolve the issue, you can try reaching out to GitHub support for further assistance. |
Beta Was this translation helpful? Give feedback.
-
Same issue for me. None of the steps above resolves the issue. |
Beta Was this translation helpful? Give feedback.
-
I have the same issue. That also comes with not being able to mention invited user in the comment and/or assign tasks to them - probably because they didn't accept the invitation. Me and my co-worker tested it both ways, i created a project and invited him but also he created one and invited me and none of us received any sort of invitation notification. |
Beta Was this translation helpful? Give feedback.
-
Same issue for me also not sending any invite to the users |
Beta Was this translation helpful? Give feedback.
-
similar issue for me |
Beta Was this translation helpful? Give feedback.
-
I am also facing the exact same issue -- "When I invite someone to a project they do not get a notification and theres no way to tell the have access to the project other than manually navigating to the project on another user's profile". However, I am able to assign tasks to the invited members. |
Beta Was this translation helpful? Give feedback.
-
Since May 2023 and no response here, the issue is still present... |
Beta Was this translation helpful? Give feedback.
-
Same issue here. New user joined GitHub recently and receives no notification when I add them, regardless of access granted. None of the solutions suggested apply. |
Beta Was this translation helpful? Give feedback.
-
Yes same issue. They also don't have access, |
Beta Was this translation helpful? Give feedback.
-
Same issue, just discovered Github Projects and can't event use it |
Beta Was this translation helpful? Give feedback.
-
Same issue |
Beta Was this translation helpful? Give feedback.
-
For me, I tried to add the user to the project (a user outside the organization) and not found when i put the email on the input field. The button Invite doesn't do anything. |
Beta Was this translation helpful? Give feedback.
-
Same issue, this is quite embarrassing for GitHub that such a simple notification feature is not working. I have added 4 collaborators with Role:Write to the Project and no one has received any notifications. |
Beta Was this translation helpful? Give feedback.
-
Same issue for me also not sending any invite to the user,and if the user click the invite url ,it says 404 |
Beta Was this translation helpful? Give feedback.
-
Same issue happens to me also; Tried several times but it seems not working. |
Beta Was this translation helpful? Give feedback.
-
Same issue for me. |
Beta Was this translation helpful? Give feedback.
-
Same issue for me. |
Beta Was this translation helpful? Give feedback.
-
I was experiencing this issue and eventually found a fix for it by changing my user name. Also I made sure to remove any alternative email addresses linked to the account. Make sure the one you are currently using is set as the 'primary' one with notifications enabled on it. After doing the above I was able to receive the invite via email. |
Beta Was this translation helpful? Give feedback.
-
Same here. Don't get invite notification. |
Beta Was this translation helpful? Give feedback.
-
I'm having this issue, I don't get a notification when invited to a repository. This must be a relatively recent issue because I was invited to a repository without issues last year (by the same person) |
Beta Was this translation helpful? Give feedback.
-
Same issue. No notification whatsoever. |
Beta Was this translation helpful? Give feedback.
-
same here |
Beta Was this translation helpful? Give feedback.
-
same issue |
Beta Was this translation helpful? Give feedback.
-
same issue here |
Beta Was this translation helpful? Give feedback.
-
Same same. |
Beta Was this translation helpful? Give feedback.
-
Just ran into this issue trying to invite someone to a private project. They can see the project, and even change some of the settings (such as the description), but they did not receive any type of invite notification and cannot see any of the issues opened in the project, nor do they appear in the assignable users list. Edit: Figured it out, at least in my case. I was trying to give a user access to a project that was connected to a private repository, without giving the user access to the repo, since they handle artwork and not development. However, this does not seem to be possible and I suppose I shouldn't have assumed it would work; I had to give them access to the repo before they could see the issues in the project. This is also why they didn't receive any notifications about the invite. |
Beta Was this translation helpful? Give feedback.
-
I am also facing the same issue |
Beta Was this translation helpful? Give feedback.
-
I Solved it you need to add them to the repository first then add them to the project |
Beta Was this translation helpful? Give feedback.
-
I had the same issue. Apparently, we must link one single repository to the project! then we should add collaborators to both the repository and the project. |
Beta Was this translation helpful? Give feedback.
-
🕒 Discussion Activity Reminder 🕒 This Discussion has been labeled as dormant by an automated system for having no activity in the last 60 days. Please consider one the following actions: 1️⃣ Close as Out of Date: If the topic is no longer relevant, close the Discussion as 2️⃣ Provide More Information: Share additional details or context — or let the community know if you've found a solution on your own. 3️⃣ Mark a Reply as Answer: If your question has been answered by a reply, mark the most helpful reply as the solution. Note: This dormant notification will only apply to Discussions with the Thank you for helping bring this Discussion to a resolution! 💬 |
Beta Was this translation helpful? Give feedback.
-
Select Topic Area
Question
Select Feature Area
Body
When I invite someone to a project they do not get a notification and theres no way to tell the have access to the project other than manually navigating to the project on another user's profile. Have tried with either user being the project creator.
Expected behaviour:
When a user is invited to a project they should be notified.
It should also display on their profile under the projects tab
Further info:
Both accounts are personal accounts
Guidelines
Beta Was this translation helpful? Give feedback.
All reactions