White screen after upgrade

[journeyguy]

Hi,

Our church just upgraded to 1.8 from below, and now we can’t edit or add new URLs. We get a white screen. All the previous short URLs work.

Any help available?

[journeyguy]

Also, you can't click on the "Shorten the URL" button to add a new URL.

[ozh]

As replied by email, https://github.com/YOURLS/YOURLS/wiki/Troubleshooting-first-steps
Without more details than "we get a white screen" no one is going to be able to help. Vague problems = vague answers.

[journeyguy]

Noted. Here's the errors we're seeing:

1. We can't click on the "Shorten the URL" button. Nothing happens when you click on it.
2. We CAN delete an existing Short URL.
3. We cannot create a new one (see 62 encoding doesn't work #1).
4. When you try to edit an existing short URL, it takes you to a white screen.
5. When you click on the share icon, nothing happens.

[ozh]

So, you just don't follow any advice from the wiki page. No client side inspection using browser dev tools ("nothing happens when you click on it"), no server logs ("it takes you to a white screen"), etc... Repeating the problem superficial description without giving insights is useless, dude.

[journeyguy]

FWIW... I downgraded to 1.7.9, and it's working again.