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Feature Request: Post messages directly into OSM's OTRS instance #1

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Firefishy opened this issue Aug 27, 2023 · 1 comment
Open

Feature Request: Post messages directly into OSM's OTRS instance #1

Firefishy opened this issue Aug 27, 2023 · 1 comment
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enhancement New feature or request help wanted Extra attention is needed

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@Firefishy
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Currently this website sends output to an email address for the DMCA team.

This could be instead modified to open an OTRS ticket.

@grischard
@Firefishy Firefishy added enhancement New feature or request help wanted Extra attention is needed labels Aug 27, 2023
@talllguy
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talllguy commented Oct 9, 2023

These could be pushed to OTRS via API (if possible) or via email. Looks like if these could go to [email protected], we can put a tag on the subject line so they go to the right bucket.

Checkout Ticket Core::Ticket in the SysConfig
https://community.znuny.org/viewtopic.php?t=30728

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@Firefishy @talllguy