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Add Order Number to automatic notification email that goes to supplier when order cycles closes #524

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karlafalk opened this issue Oct 28, 2024 · 0 comments

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@karlafalk
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Hub would like to have suppliers to be able to see Order Numbers (along with Customer Names) in automatic notification email that goes to a supplier when the order cycle closes.

This would help with identify, tracking and reconciling of payments between supplier and hub, which can sometimes happen weeks after the order has taken place, and can be confusing if the same customer has orders over multiple weeks. Using Order Numbers reduces confusion around orders that have been fulfilled and are being invoiced to the hub.

  • Hub Managers (MCFEs)
  • Producers

Potential solutions that could solve the problem?

Right now hub managers are having to send Order Numbers to suppliers outside of OFN from an OC Customers Totals report. If this info was included in the automatic notification email then it would cut down on the admin time for hub managers.

Screenshot 2024-10-28 at 9 06 21 AM

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