SUMMARY.md

Table of contents

• Overview
• Deployment and system administration
• OFN platform configuration
  • General Settings
  • Terms of Service
  • Mail Methods
  • Image Settings
  • Taxes and Tax Zones
  • Countries and States
  • Payment Methods
  • Taxonomies
  • Shipping Methods
  • Shipping Categories
  • Enterprise Fees
  • Content
  • Caching
  • Invoice Settings
  • Stripe Connect
  • Matomo settings
    • Setting up a new Matomo Site
    • Using Matomo - an example
• Producer and Product Properties
• Managing Users
• Groups
• Translate in your own language
  • Common EN Translations
• Set up your user guide
• Setting up your 'About' page on wordpress
  • About the Divi theme & settings
  • Plugins
  • Layouts
  • Style guide
  • Content included in the OFN Divi pack
  • Tips, tricks & theme quirks
• Creating your instance logo
• Integrations and business intelligence
  • Embed a group page in an external website
  • Integrate OFN with Mailchimp
  • Create Automatic Invoices to Users
  • Create 'Find order by id' Action
  • Integrate OFN with Accounting Package
  • Send New Enterprises to Airtable as CRM
• Tracking data using Matomo
  • Specificities of the OFN shared Matomo instance
  • Installing Matomo on your wordpress
  • Creating a Matomo funnel to track a specific user journey on the platform
  • Create a segment to analyze behaviour in Admin
  • How to set up events for tracking user behaviour - Mapping Matomo and code
• Australian Instance Management
  • Recruitment
  • Onboarding
  • Happy team processes
  • Livelihoods model

Customer Support Resources

• The Customer Support Role
• Global Support Contacts
• Access and Passwords
• Using SuperAdmin
  • Tips for Speedier Navigation of Superadmin
  • Tips for Accessing an Enterprise Dashboard
  • Add Yourself as a Manager of an Enterprise
  • Delete an enterprise
• Common Investigations (FAQs)
• Shared Resources
  • How To Videos
  • Email Templates
    • New Producer Sign Up
  • Farmers Market Resources
• Updating the User Guide
• Contribute to this document