v1.2.0-beta Error on opening.

[chrisdebian]

Please see the attached screenshot, not sure why the error happens. I'm using Android 15, on a Pixel 6.

Thanks for the new release.

Chris
chris_debian

[BDVGitHub]

Do you have your internet and GPS active? Does the app have permission to use GPS?

What happens if you hit the camera button on the top left?

[chrisdebian]

Hi, @BDVGitHub.

Yes, internet and GPS are active. The previous version of Panoramax had permissions, and I wasn't prompted to change these, with the new version.

When I select the Camera icon, the imagery collection screen is activated, as I would expect.

I'm happy to submit logs for debugging, if you let me know how.

Thanks,

Chris

[BDVGitHub]

Good question, unfortunately I don't know the answer. @Jean-BaptisteC @OtterWays @cquest @overflorian can you tell how to see the logbook in the app for error handeling?
See Also #111 Thx

@chrisdebian can you take 1 photo or sequence en try to upload en see what happens next? I haven't installed the new release yet...

[BDVGitHub]

Just installed the latest version, on startup I get the same error message as @chrisdebian
Taking single photo or sequence succeeds, sending single photo or sequence fails (I can take the photo's, press the button to send the sequence, then I can see the photo's to select wich photo's that I want to send, when I then push send, I don't get the screen for uploading pictures, I only see an emty main screen like on Chris his photo) . So there must be a bug in the programme somewhere. I am using a Samsung Galaxy S10, all apps in the play store are up to date as is my phone's software.

[BDVGitHub]

@chrisdebian for the moment I suggest you unistall the app and use the version before the last one

[chrisdebian]

Thanks for looking into this, @BDVGitHub

Chris

[overflorian]

Hi, I faced the same issue and the solution is simple: uninstall the previous version before installing the new one.
Could you pleaee confirm it fixes the issue for you too?

[chrisdebian]

Still a problem for me. I installed the latest beta, over the previous release. I have just uninstalled the latest beta, then performed a new install of the latest beta. I still have the same error.

Sorry,

Chris

[BDVGitHub]

Hi, I faced the same issue and the solution is simple: uninstall the previous version before installing the new one. Could you pleaee confirm it fixes the issue for you too?

@overflorian Its working now thx

Is it maybe possible to place on eatch page on the Panoramax app te software version off the app that is used (so V1.1 or V1.2, ...)? This can be handy in the futere for error handeling, so that we know if the issue that is placed by an person is an software version (for example people that uses app that is not up to date, so that some futures are for example not present in V1.1 but in V1.2 it is present) or not...

[BDVGitHub]

Still a problem for me. I installed the latest beta, over the previous release. I have just uninstalled the latest beta, then performed a new install of the latest beta. I still have the same error.

Sorry,

Chris

@chrisdebian Can you descibe what program you use to remove panoramax and how you remove the panoramax app?
Is it possible to check if all you're other apps are updated, do you now the brand and type off you're phone?

[chrisdebian]

Hi, @BDVGitHub. I uninstalled via Settings > Apps

All my apps and system updates have been applied. As per my opening post, I'm using Android 15, on a Pixel 6..

Thanks,

Chris

[overflorian]

Is it maybe possible to place on eatch page on the Panoramax app te software version off the app that is used (so V1.1 or V1.2, ...)?

Yes, it's planned in the upcoming menu #51

[BDVGitHub]

@overflorian On another github repo, I saw the following. When you report a problem by creating a topic in "issue" there is a template ready in the text field to report a problem, this text serves as a guide to report a problem. Below is a custom template that could be used here. Source emhass issues

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Operation system

• Andriod
• iOS
• Windows
• ...

Your hardware

• Samsung, iPhone, OnePlus, ...
• Version

Additional context
Add any other context about the problem here.

[call-me-matt]

same for me. I upgraded from v1.1.2 and saw the error message on start. then uninstalled and re-installed v1.2.0 without success. Then removed v1.2.0 and reinstalled v1.1.2, removed data and cache, uninstalled it and installed v1.2.0 again - also not successful. I have the same effects as described above: #126 (comment)

[BDVGitHub]

@call-me-matt Would you know what brand and type of phone you are using? What is the software version of your phone, this information can usually be found in setting and then info phone

[call-me-matt]

Pixel 8, Android 15.

[overflorian]

The brand new release fixes this issue, see https://github.com/nobelization/panoramax-mobile-app/releases/tag/v1.2.1-beta

@BDVGitHub On another github repo, I saw the following. When you report a problem by creating a topic in "issue" there is a template ready
I am aware of this and will implement it as soon as we migrate to Gitlab (next month), thank you.

[chrisdebian]

Yep, the new release seems to have fixed it for me.

Chris

[overflorian]

nice.