Cann't parse server answer

[hughknaus]

When trying to connect (using NextGIS QGIS 22.10.0 based on QGIS 3.24) I get an error:

2023-01-25T16:01:16     INFO     Cann't parse server answer.  URL: https://hughknaus.nextgis.com/api/resource/0

2023-01-25T16:07:09     INFO    Request
             method: GET
             url: https://hughknaus.nextgis.com/api/component/pyramid/pkg_version
             json: None
             headers: None
             file: -
             byte data size: -
2023-01-25T16:07:09     INFO    --- canFetchMore start None
2023-01-25T16:07:09     INFO    --- canFetchMore finish None
2023-01-25T16:07:09     INFO    --- fetchMore startNone
2023-01-25T16:07:09     INFO    NGWRootResourcesLoader
2023-01-25T16:07:09     INFO    --- canFetchMore start None
2023-01-25T16:07:09     INFO    --- canFetchMore start None
2023-01-25T16:07:09     INFO    --- fetchMore finishNone
2023-01-25T16:07:09     INFO    --- canFetchMore start None
2023-01-25T16:07:09     INFO    Request
             method: GET
             url: https://hughknaus.nextgis.com/api/resource/0
             json: None
             headers: None
             file: -
             byte data size: -
2023-01-25T16:07:13     INFO    Response
             error response JSON parse
             
2023-01-25T16:07:13     INFO    Failed to get NGW version
2023-01-25T16:07:13     INFO    Response
             error response JSON parse
             
2023-01-25T16:07:14     INFO    Exception name: JobNGWError
2023-01-25T16:07:14     INFO    Jobs finished for current connection: 3
2023-01-25T16:07:14     INFO    processJobResult job: NGWRootResourcesLoader
2023-01-25T16:07:14     INFO    --- canFetchMore start None

The JSON from the URL https://hughknaus.nextgis.com/api/resource/0 looks fine:

{"resource":{"id":0,"cls":"resource_group","creation_date":"2023-01-25T20:50:12.336425","parent":null,"owner_user":{"id":4},"permissions":[{"action":"allow","principal":{"id":5},"identity":"","scope":"","permission":"","propagate":true},{"action":"allow","principal":{"id":7},"identity":"","scope":"data","permission":"write","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"resource","permission":"read","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"metadata","permission":"read","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"datastruct","permission":"read","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"data","permission":"read","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"connection","permission":"connect","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"webmap","permission":"display","propagate":true},{"action":"allow","principal":{"id":2},"identity":"","scope":"webmap","permission":"annotation_read","propagate":true}],"keyname":null,"display_name":"Main resource group","description":null,"children":true,"interfaces":[],"scopes":["resource","metadata"]},"resmeta":{"items":{}},"social":{"preview_image_exists":false,"preview_description":null}}

[simgislab]

what's your Connect version?
update if updates are available

[hughknaus]

Started with the version it NextGIS QGIS came with, I think it was 0.13.9. But upgraded to the latest, 0.14.3 and the same errors.

[simgislab]

This seems be a networking issue on your side.

Please read this: nextgis/quickmapservices#239 (comment)

This is not about Connect, but underlying causes might be the same.

You can try running:

import requests
r = requests.get('https://hughknaus.nextgis.com')
r.status_code

from your QGIS python console. This should return 200. If not, your PC or network is blocking your access.

[hughknaus]

I am getting a 200 response from the status_code.

I will make the assumption that this is due to corporate network settings and close the issue.