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Error "Failed to join the conversation. Reload the page." #960

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Speed7811 opened this issue Dec 4, 2024 · 2 comments
Open

Error "Failed to join the conversation. Reload the page." #960

Speed7811 opened this issue Dec 4, 2024 · 2 comments
Labels
0. Needs triage bug Something isn't working

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@Speed7811
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Steps to reproduce

  1. Open Nextcloud Talk Desktop App
  2. Click on a room

Expected behaviour

On error occur and I can press the "Join call" button.

Actual behaviour

  • Error message "Failed to join the conversation. Reload the page." occur everytime I click on a room.
  • "Join call" button is disabled. I cannot press the button although a meeting is running.

Diagnosis and logs

Diagnosis report

Diagnosis report

Nextcloud Talk Desktop
Version v1.0.0-rc.2
Built-in Talk version v20.1.0-rc.2
Operating system Windows_NT 10.0.26100 (Windows 11 Pro)
Executable Path C:\Users\XXXXXXXXX\AppData\Local\NextcloudTalk\app-1.0.0-rc2\Nextcloud Talk.exe
Connected to -
Nextcloud server version 28.0.12
Nextcloud Talk version 18.0.13
notifications app enabled ✅ yes
notify_push app enabled ❌ no

Application config

{
  "theme": "default",
  "systemTitleBar": false,
  "monochromeTrayIcon": false,
  "zoomFactor": 1,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd"
}
Client logs 
index.js:2 Using locale "" for language "de_DE"
index.js:2 Language pack "de_DE" for "talk_desktop" loaded...
index.js:2 Language pack "de_DE" for "spreed" loaded...
JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1 [WASM] Loading model of size: 249792
JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1 INFO: Created TensorFlow Lite XNNPACK delegate for CPU.
printChar @ JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fiwvosbtr:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/active:1 
        
        
       Failed to load resource: the server responded with a status of 405 ()
index.js:2 q
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/state:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:1 q
l @ index.js:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/state:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:1 q
n @ index.js:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/znq3okmr/participants/active:1 
        
        
       Failed to load resource: the server responded with a status of 405 ()
index.js:2 qcode: "ERR_BAD_REQUEST"config: {transitional: {…}, adapter: Array(2), transformRequest: Array(1), transformResponse: Array(1), timeout: 0, …}message: "Request failed with status code 405"name: "AxiosError"request: XMLHttpRequest {onreadystatechange: null, readyState: 4, timeout: 0, withCredentials: true, upload: XMLHttpRequestUpload, …}response: {data: '', status: 405, statusText: '', headers: ye, config: {…}, …}stack: "AxiosError: Request failed with status code 405\n    at file:///C:/Users/XXXXXX/AppData/Local/NextcloudTalk/app-1.0.0-rc2/resources/app.asar/.webpack/renderer/talk_window/index.js:2:14692319\n    at XMLHttpRequest.d (file:///C:/Users/XXXXXX/AppData/Local/NextcloudTalk/app-1.0.0-rc2/resources/app.asar/.webpack/renderer/talk_window/index.js:2:14692464)\n    at qe.request (file:///C:/Users/XXXXXX/AppData/Local/NextcloudTalk/app-1.0.0-rc2/resources/app.asar/.webpack/renderer/talk_window/index.js:2:14697979)\n    at async c (file:///C:/Users/XXXXXX/AppData/Local/NextcloudTalk/app-1.0.0-rc2/resources/app.asar/.webpack/renderer/talk_window/index.js:2:1282883)\n    at async d.joinConversation (file:///C:/Users/XXXXXX/AppData/Local/NextcloudTalk/app-1.0.0-rc2/resources/app.asar/.webpack/renderer/talk_window/index.js:2:1345009)"[[Prototype]]: Error
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fznq3okmr:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v1/chat/znq3okmr/read:1 
        
        
       Failed to load resource: the server responded with a status of 405 ()
index.js:2 Uncaught (in promise) q
cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fiwvosbtr:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/active:1 
        
        
       Failed to load resource: the server responded with a status of 405 ()
index.js:2 q
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/state:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:1 q
l @ index.js:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/state:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:1 q
n @ index.js:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()
index.js:2 
        
        
       PUT https://cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/state 404 (Not Found)
(anonymous) @ index.js:2
xhr @ index.js:2
Se @ index.js:2
Promise.then
_request @ index.js:2
request @ index.js:2
(anonymous) @ index.js:2
(anonymous) @ index.js:2
C @ index.js:2
l @ index.js:1
(anonymous) @ index.js:1
ui @ index.js:2
m @ index.js:2
M.run @ index.js:2
na @ index.js:2
(anonymous) @ index.js:2
Ii @ index.js:2
Promise.then
mi @ index.js:2
Ei @ index.js:2
oa @ index.js:2
M.update @ index.js:2
e.notify @ index.js:2
set @ index.js:2
t @ index.js:1
index.js:1 q {message: 'Request failed with status code 404', name: 'AxiosError', code: 'ERR_BAD_REQUEST', config: {…}, request: XMLHttpRequest, …}
l @ index.js:1
await in l
(anonymous) @ index.js:1
ui @ index.js:2
m @ index.js:2
M.run @ index.js:2
na @ index.js:2
(anonymous) @ index.js:2
Ii @ index.js:2
Promise.then
mi @ index.js:2
Ei @ index.js:2
oa @ index.js:2
M.update @ index.js:2
e.notify @ index.js:2
set @ index.js:2
t @ index.js:1
@Speed7811 Speed7811 added 0. Needs triage bug Something isn't working labels Dec 4, 2024
@Speed7811 Speed7811 changed the title Failed to join the conversation. Reload the page. Error "Failed to join the conversation. Reload the page." Dec 4, 2024
@nickvergessen
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Member

Version v1.0.0-rc.2

Please retry with 1.0.0

@Speed7811
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Author

With 1.0 the same

Diagnosis and logs

Diagnosis report

Diagnosis report

Nextcloud Talk Desktop
Version v1.0.0
Built-in Talk version v20.1.0
Operating system Windows_NT 10.0.26100 (Windows 11 Pro)
Executable Path C:\Users\XXXXXX\AppData\Local\NextcloudTalk\app-1.0.0\Nextcloud Talk.exe
Connected to -
Nextcloud server version 28.0.12
Nextcloud Talk version 18.0.13
notifications app enabled ✅ yes
notify_push app enabled ❌ no

Application config

{
  "theme": "default",
  "systemTitleBar": false,
  "monochromeTrayIcon": false,
  "zoomFactor": 1,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd",
  "enableCallbox": "respect-dnd"
}
Client logs

index.js:2 Using locale "" for language "de_DE"
index.js:2 Language pack "de_DE" for "talk_desktop" loaded...
index.js:2 Language pack "de_DE" for "spreed" loaded...
JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1 [WASM] Loading model of size: 249792
JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1 INFO: Created TensorFlow Lite XNNPACK delegate for CPU.
printChar @ JitsiStreamBackgroundEffect.worker.js?v=fa1b69e42302a02d7a71:1
cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1

   Failed to load resource: the server responded with a status of 404 ()

cloud.XXXXXX.de:8443/ocs/v2.php/apps/user_status/api/v1/statuses/_1F94540B-9A3A-47BC-916A-4FA9ADB5D188:1

   Failed to load resource: the server responded with a status of 404 ()

cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fznq3okmr:1

   Failed to load resource: the server responded with a status of 404 ()

index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/znq3okmr/participants/active:1

   Failed to load resource: the server responded with a status of 405 ()

index.js:2 q
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fiwvosbtr:1

   Failed to load resource: the server responded with a status of 404 ()

index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/iwvosbtr/participants/active:1

   Failed to load resource: the server responded with a status of 405 ()

index.js:2 q
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/znq3okmr/participants/active:1

   Failed to load resource: the server responded with a status of 405 ()

index.js:2 q
joinConversation @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/dav/api/v1/events/upcoming?location=https:%2F%2Fcloud.XXXXXX.de%2Findex.php%2Fcall%2Fznq3okmr:1

   Failed to load resource: the server responded with a status of 404 ()

index.js:2 q
getUpcomingEvents @ index.js:2
cloud.XXXXXX.de:8443/ocs/v2.php/apps/spreed/api/v4/room/znq3okmr/participants/state:1

   Failed to load resource: the server responded with a status of 404 ()

index.js:1 q
l @ index.js:1

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@nickvergessen @Speed7811