Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

✨Link to app maintainer emails/team inboxes on the generic AP landing page for apps #6196

Open
glenn-christmas opened this issue Nov 28, 2024 · 0 comments

Comments

@glenn-christmas
Copy link

Describe the feature request.

Hello,

We've had an end user complain they couldn't get any help after struggling to log in (I believe because the If you did not make this request, please contact us by replying to this mail. message comes from a no-reply email which is a bit confusing). One way to mitigate this would be if our team email was available on the AP landing page when they first try to log in to our app (though of course we may have to then contact you on slack!).

I'm not sure how technically feasible this is, but it would prevent problems with users not being able to log in and not knowing who to contact.

Is this something that could be added? Alternatively, are there plans for the AP team to monitor a generic mailbox for AP app access issues as/when they do arise?

Describe the context.

Please see above.

Value / Purpose

Prevents users being locked out of the app without knowing who to ask for help.

User Types

End users, non-technical users

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
Status: 👀 TODO
Development

No branches or pull requests

1 participant