[Question]: Environment Not Found

[alandillon]

Describe your question

We have a service connection in devops, and gave it the correct permissions to add a resource to the new environment. This works for our dev environment but in test it initially failed with a permission error not having access to the environment. Now it is failing with environment not found.

First error (Now Resolved):

[2024-03-19 18:45:15Z INFO Terminal] WRITE LINE: >> Register Agent:
[2024-03-19 18:45:15Z INFO Terminal] WRITE LINE: 
[2024-03-19 18:45:15Z INFO CommandSettings] Arg 'projectname': 'xxx'
[2024-03-19 18:45:15Z INFO EnvironmentVMResourceConfigProvider] vm resource will be configured against the environment 'test'
[2024-03-19 18:45:15Z ERR  VisualStudioServices] GET request to https://dev.azure.com/xxx/cloud/_apis/pipelines/environments failed. HTTP Status: Unauthorized, AFD Ref: Ref A: 8AB1D7D71B714FC897F693ED6BF4A376 Ref B: BL2AA2030109037 Ref C: 2024-03-19T18:45:15Z
[2024-03-19 18:45:15Z INFO CommandSettings] Flag 'unattended': 'True'
[2024-03-19 18:45:15Z ERR  Agent] Microsoft.VisualStudio.Services.Common.VssServiceException: TF400813: The user 'xxxxxx-xxxx-xxxx-xxxx-xxxxxxxx' is not authorized to access this resource.
   at Microsoft.VisualStudio.Services.WebApi.VssHttpClientBase.HandleResponseAsync(HttpResponseMessage response, CancellationToken cancellationToken)
   at Microsoft.VisualStudio.Services.WebApi.VssHttpClientBase.SendAsync(HttpRequestMessage message, HttpCompletionOption completionOption, Object userState, CancellationToken cancellationToken)
   at Microsoft.VisualStudio.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpRequestMessage message, Object userState, CancellationToken cancellationToken)
   at Microsoft.VisualStudio.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpMethod method, IEnumerable`1 additionalHeaders, Guid locationId, Object routeValues, ApiResourceVersion version, HttpContent content, IEnumerable`1 queryParameters, Object userState, CancellationToken cancellationToken)
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.EnvironmentVMResourceConfigProvider.GetEnvironmentAsync(String projectName, String environmentName) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationProvider.cs:line 572
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.EnvironmentVMResourceConfigProvider.GetPoolIdAndName(AgentSettings agentSettings, CommandSettings command) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationProvider.cs:line 456
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.ConfigurationManager.ConfigureAsync(CommandSettings command) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationManager.cs:line 197
   at Microsoft.VisualStudio.Services.Agent.Listener.Agent.ExecuteCommand(CommandSettings command) in D:\a\1\s\src\Agent.Listener\Agent.cs:line 103
[2024-03-19 18:45:15Z ERR  Terminal] WRITE ERROR: TF400813: The user 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx' is not authorized to access this resource.

New error:

[2024-03-19 22:13:13Z INFO Terminal] WRITE LINE: >> Register Agent:
[2024-03-19 22:13:13Z INFO Terminal] WRITE LINE: 
[2024-03-19 22:13:13Z INFO CommandSettings] Arg 'projectname': 'xxx'
[2024-03-19 22:13:13Z INFO EnvironmentVMResourceConfigProvider] vm resource will be configured against the environment 'test'
[2024-03-19 22:13:13Z INFO CommandSettings] Flag 'unattended': 'True'
[2024-03-19 22:13:13Z ERR  Agent] Microsoft.TeamFoundation.DistributedTask.WebApi.EnvironmentNotFoundException: Environment not found: 'test'
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.EnvironmentVMResourceConfigProvider.GetEnvironmentAsync(String projectName, String environmentName) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationProvider.cs:line 576
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.EnvironmentVMResourceConfigProvider.GetPoolIdAndName(AgentSettings agentSettings, CommandSettings command) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationProvider.cs:line 456
   at Microsoft.VisualStudio.Services.Agent.Listener.Configuration.ConfigurationManager.ConfigureAsync(CommandSettings command) in D:\a\1\s\src\Agent.Listener\Configuration\ConfigurationManager.cs:line 197
   at Microsoft.VisualStudio.Services.Agent.Listener.Agent.ExecuteCommand(CommandSettings command) in D:\a\1\s\src\Agent.Listener\Agent.cs:line 103
[2024-03-19 22:13:13Z ERR  Terminal] WRITE ERROR: Environment not found: 'test'

Versions

agent v3.227.2 / windows 10

Environment type (Please select at least one enviroment where you face this issue)

• Self-Hosted
• Microsoft Hosted
• VMSS Pool
• Container

Azure DevOps Server type

dev.azure.com (formerly visualstudio.com)

Operation system

windows 10

Version controll system

No response

Azure DevOps Server Version (if applicable)

No response

[KonstantinTyukalov]

Hi @alandillon, this looks like an issue on the Service side.
Please, raise your question of the Developer Community to get right eyes on it

[alandillon]

This was resolved. Turns out the service connection we were using only had a stakeholder license. Once it was given a basic license everything started working.