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Windows 11 24H2 Powertoys icon not in system tray #35823

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richsidney opened this issue Nov 7, 2024 · 10 comments
Open

Windows 11 24H2 Powertoys icon not in system tray #35823

richsidney opened this issue Nov 7, 2024 · 10 comments
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Issue-Bug Something isn't working Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@richsidney
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Microsoft PowerToys version

0.86.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

  1. Restart Windows 11 24H2
  2. Wait for system to completely start
  3. Look in system tray to ensure that all startup apps have started

✔️ Expected Behavior

After system restart, I expect Powertoys and Awake to appear in my system tray

❌ Actual Behavior

Neither Awake, nor Powertoys appear in the system tray

PowerToys.zip
PowerToysReport_2024-11-07-11-10-03.zip

Other Software

No response

@richsidney richsidney added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Nov 7, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@jaimecbernardo
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Can you please check task manager to check if PowerToys.exe is in there running as a process?
Does PowerToys start in a nice manner if you try to start it manually after that?
/needinfo

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Nov 7, 2024
@richsidney
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richsidney commented Nov 7, 2024 via email

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Nov 7, 2024
@jaimecbernardo
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Power toys was not found in task manager. It started normally, and did not remain. I toggled autostart off, restarted windows, then toggled it back on and restarted windows again, and PT started normally. Note that this issue occurred right after upgrading to 24H2 from 23H-whatever. I have only restarted windows that once, so I don't know whether toggling autostart permanently resolved the issue.

We use Task scheduler for the auto-start of PowerToys (the main reason is that it's the way that enables to start something as admin on login for folks who want PowerToys to always run as admin).
Perhaps something changed during upgrade that invalidated the permission token created for the previous scheduled task.
Thanks for letting us know that remaking the scheduled task is a viable workaround.

@CarloHD
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CarloHD commented Nov 8, 2024

Same issue, same condition (update from 23H2 to 24H2). All services works, but there's no icon ons ystem tray.
This is what i see on Task Manager about PowerToys
Image

I will re-enable autostart as recommended from the user before and i'll edit this comment


EDIT:

  1. Disabling the autostart,
  2. enabling the autostart
  3. rebooting the system
  • Did not solve the problem.

  1. Disabling the autostart
  2. rebooting the system, at start no Power Toys services works
  3. opening Power Toys and on system tray there's the icon
  4. enabling the autostart
  5. rebooting the system
  • no icon on system try but Power Toys services works

EDIT2:
there's no Power Toys service on Startup app list of Task Manager, even with Power Toys autostart is on

Image

@richsidney
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An update on this issue, after a subsequent restart.

  1. Awake is running, and appears in the system tray.
  2. Powertoys startup task appears normal, and, if executed, runs correctly, and the PT UI appears.
  3. PT appears in Task Manager.
  4. The PT icon Does Not appear in the system tray

@richsidney
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More information: Restarted again; and PT appeared in the system tray.

@kapad
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kapad commented Nov 17, 2024

I am facing this same issue and can help provide additional debug information. Please let me know what logs and other information I can provide (and how I can gather this information).

@kapad
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kapad commented Nov 17, 2024

Steps to reproduce this for me

  • Check to see if PowerToys.Awake is listed in task manager
  • Turn off "Awake" in the powertoys menu.
  • Turn on "Awake" in the powertoys menu.

Note: Powertoys is already setup to run at startup, and it does run at startup. I only see this issue with Awake. Other PowerToys features that I use work in the background or are triggered by keyboard shortcuts and work as expected.

@dend
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dend commented Nov 19, 2024

For Awake specifically, this is tracked in #35250.

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