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can't open workspaces #35161

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Lbiebest opened this issue Oct 1, 2024 · 7 comments
Closed

can't open workspaces #35161

Lbiebest opened this issue Oct 1, 2024 · 7 comments
Labels
Issue-Bug Something isn't working Product-Workspaces Refers to the Workspaces utility Resolution-Already Fixed/Doesn't Apply A change in the product has made the issue obsolete.

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@Lbiebest
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Lbiebest commented Oct 1, 2024

Microsoft PowerToys version

Release v0.84.1

Installation method

WinGet

Running as admin

Yes

Area(s) with issue?

Workspaces

Steps to reproduce

workspace config:

image
image

error log

[10:46:45.1806901] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[10:46:45.3227167] [Warning] WorkspacesEditorIO::ParseWorkspaces
    Workspaces storage file not found: C:\Users\Administrator\AppData\Local\Microsoft\PowerToys\Workspaces\workspaces.json
[10:46:52.0039232] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[10:46:52.1648049] [Warning] WorkspacesEditorIO::ParseWorkspaces
    Workspaces storage file not found: C:\Users\Administrator\AppData\Local\Microsoft\PowerToys\Workspaces\workspaces.json
[10:47:00.3403487] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[10:47:00.4766932] [Warning] WorkspacesEditorIO::ParseWorkspaces
    Workspaces storage file not found: C:\Users\Administrator\AppData\Local\Microsoft\PowerToys\Workspaces\workspaces.json
[10:48:06.7216140] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[10:48:06.8714052] [Warning] WorkspacesEditorIO::ParseWorkspaces
    Workspaces storage file not found: C:\Users\Administrator\AppData\Local\Microsoft\PowerToys\Workspaces\workspaces.json
[11:25:34.4485455] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[11:26:16.6520675] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[11:29:26.8660352] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=5368
[11:31:55.1546514] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=12480
[11:32:35.0254710] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=12480
[11:38:04.3228248] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=12480
[16:57:46.6211130] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=13932
[17:03:03.4682261] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=20272
[17:06:36.0895865] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=13124
[17:09:34.3493115] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=13124

✔️ Expected Behavior

Successfully opened the saved workspace

❌ Actual Behavior

After starting the process, the application is not started

Other Software

No response

@Lbiebest Lbiebest added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 1, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the Product-Workspaces Refers to the Workspaces utility label Oct 1, 2024
@donlaci
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donlaci commented Oct 11, 2024

/bugreport

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Status-No recent activity no activity in the past 5 days when follow up's are needed and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 11, 2024
@Lbiebest
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Sorry, I didn't see your reply. This is my running bug zip. At the same time, my powertoys has been upgraded to 0.85.1.0, but the problem is still not solved.
PowerToysReport_2024-10-17-12-35-52.zip

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Status-No recent activity no activity in the past 5 days when follow up's are needed labels Oct 17, 2024
@Lbiebest
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At the same time, when I execute the startup, I can see through the mouse and log that the process is indeed started, but it is not successfully started. How can I solve this problem?
Mouse status
Image

Log information

[12:34:08.2247569] [Info] App::OnStartup
    WorkspacesEditor started from the PowerToys Runner. Runner pid=10672

@donlaci
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donlaci commented Oct 17, 2024

@Lbiebest thanks for the log, there is an endless loop in your logs for the Workspaces launcher. We haven't seen this before. We are analising the problem and will contact you if we have a solution. By the way, are you using PT as elevated (administrator mode) or not? The issue might be related to some permissions.

@Lbiebest
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I started it as an administrator and the problem still exists

Image

@donlaci
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donlaci commented Oct 17, 2024

Yeah, sorry, the problem is the launcher has to be started non-elevated. It was not clear in my previous post, sorry. We try to re-run the launcher it is elevated and it does not work for some reason in your case. It is always elevated. Are you using your PC with the Admin account? Thanks!

@Lbiebest
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Yes, my laptop is using an administrator account

@jaimecbernardo jaimecbernardo added this to the PowerToys 0.86 milestone Oct 29, 2024
@jaimecbernardo jaimecbernardo added Status-In progress This issue or work-item is under development Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Status-In progress This issue or work-item is under development Needs-Team-Response An issue author responded so the team needs to follow up labels Oct 29, 2024
@cinnamon-msft cinnamon-msft added Resolution-Already Fixed/Doesn't Apply A change in the product has made the issue obsolete. and removed Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. labels Nov 14, 2024
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Labels
Issue-Bug Something isn't working Product-Workspaces Refers to the Workspaces utility Resolution-Already Fixed/Doesn't Apply A change in the product has made the issue obsolete.
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